Diana Benites
San Diego,CA
Summary
Enthusiastic committed Medical assistant eager to contribute to team success through hard work, attention to detail, and excellent organizational skills. Commit to constant training and achieving my goals, which makes me an excellent element. Strong ability to multitask and prioritize workloads with little or no supervision. Bilingual in English and Spanish. Medical ethical. CPR certified. Recording vital signs. Administering injections. Communication skills. Recording blood pressure. Fixing appointments. HIPPA. OSHA. Willing to collaborate to strengthen the techniques in terms of aesthetic procedures that are required as well as propose new trends. Bringing forth excellent customer service skills and an understanding of the medical industry and essential medical terminology. Aware of the care that a patient requires, both in health and aesthetics. I recognize the importance of health protocols as well as professional ethics. Committed to helping patients navigate through difficult situations and ensure that they receive the care and services necessary to archive favorable results.
Overview
8
8
years of professional experience
Work History
Administrator
Zorros truckline
San Diego, United States
08.2016 - 02.2024
- Screened and transferred incoming calls, took down messages and transmitted information and documents to internal personnel as point of contact for office
- Managed payroll, transactions, invoicing
- Assisted in decision-making procedures by creating daily reports to advise leaders on corrective actions and process improvements
- Managed agendas and calendars, boosting productivity and improving organizational initiatives
- Directed hiring and recruitment of personnel
- Established and updated work schedules to account for changing staff levels and expected workloads
- Made decisions affecting daily operations such as overseeing purchasing and inventory management and logistics.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
Medical Assistant
Southern California Gi & Liver Centers
San Diego, CA
03.2022 - 03.2023
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Provided assistance to medical staff in performing minor surgical procedures.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Inspected equipment to ensure proper working order prior to use on patients.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Scheduled appointments for patients via phone and in person.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
Supervising tellers
ABC Money Exchange Inc
San Diego, United States
02.2018 - 12.2019
- Provided high level of customer service through friendly approach, strong professionalism and timely assistance with customer transactions
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages
- Coordinated daily cash reconciliation in high-volume location
- Maintained strict financial controls by keeping security protocols in vaults.
- Assisted with customer requests and answered questions to improve satisfaction.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Displayed strong telephone etiquette, effectively handling difficult calls.
Education
Medical assistant - Medical Assistant
UEI College
11.2022
High school -
Centro Tecnologico Siglo XXI
07.2011
Business Administration -
Instituto Tecnologico De Tijuana
01.2011
Skills
- Medical Terminology
- Teamwork
- Customer Service
- Ability to Work Under Pressure
- Ability to Multitask
- Adaptability
- Office Administration
- Schedule Coordination
- Documentation And Reporting
- Document Control
- Team Collaboration
Languages
- Spanish; Castilian
- English
Timeline
Medical Assistant
Southern California Gi & Liver Centers
03.2022 - 03.2023
Supervising tellers
ABC Money Exchange Inc
02.2018 - 12.2019
Administrator
Zorros truckline
08.2016 - 02.2024
Medical assistant - Medical Assistant
UEI College
High school -
Centro Tecnologico Siglo XXI
Business Administration -
Instituto Tecnologico De Tijuana