Diana Cangialosi
Jacksonville,FL
Summary
Within my time working for Publix, I am thankful for the experience in customer service. While working in childcare, and soon graduating with my Elementary Education Degree, I learned how to work collaboratively in team settings while maintaining a high standard of integrity and work ethic. With these skills I hope to bring engaging experiences and support customer satisfaction.
Overview
5
5
years of professional experience
Work History
Cashier
Publix
Jacksonville, FL
03.2021 - Current
- Processed customer transactions efficiently, ensuring accurate cash handling and change distribution.
- Assisted in training new cashiers on register operation and customer service protocols.
- Maintained cleanliness and organization of checkout areas to enhance customer experience.
- Resolved customer inquiries and complaints promptly, fostering positive relationships.
- Worked flexible schedule and extra shifts to meet business needs.
Family Nanny
Care.com Inc
Jacksonville, FL
10.2024 - 05.2025
- Supervised daily activities and ensured safety of children in home environment.
- Developed engaging educational and recreational activities to promote child development.
- Coordinated schedules for school, extracurriculars, and social engagements.
- Managed household tasks including meal preparation and laundry efficiently.
Education
Bachelor of Arts - Elementary Education
University of North Florida
Jacksonville, FL05-2026
Associate of Arts -
Daytona State College
Daytona Beach, FL05-2023
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
Timeline
Family Nanny
Care.com Inc
10.2024 - 05.2025
Cashier
Publix
03.2021 - Current
Bachelor of Arts - Elementary Education
University of North Florida
Associate of Arts -
Daytona State College