Diana Chacon
Houston,TX
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Health Consultant position. Ready to help team achieve patients and company goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Dental Front Office Receptionist
Home Dental
Katy, TX
10.2022 - Current
- Enhanced patient experience by providing a welcoming and efficient front desk service.
- Managed patient records with accuracy, ensuring confidentiality and compliance with HIPAA regulations.
- Facilitated communication between patients, dental professionals, and insurance companies to ensure timely processing of claims.
- Provided exceptional customer service to patients, addressing inquiries and concerns with empathy and professionalism.
- Efficiently managed multi-line phone system directing calls appropriately.
- Maintained inventory of office supplies.
- Scheduled appointments for new and existing patients.
- Prepared bills and received payment for dental services by completing insurance forms, verifying insurance information, and maintaining records.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Explained treatment procedures and instructed patients on home care guidelines.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
Front Desk Dental Assistant
Canyon Lake Dentistry
Katy, TX
04.2022 - 10.2022
- Greet and welcome patients and visitors in a friendly and professional manner
- Presenting prescribed treatment plans and proposal to patients, explain treatment and educate patients on the importance of their necessary dental treatment.
- Answer phone calls, emails, faxes and assist with patients inquiries.
- Booking appointments, data entry and manage front desk area.
- Maintain accurate patient records and confidentiality of all information in accordance with HIPPA
- Knowledge of dental billing
- Verify patient's insurance information, prepare and submit dental claims to insurance companies.
- Supported dentist during procedures by preparing materials, sterilizing equipment according to regulations, and updating patient charts as needed
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
Dentist
Essa Dent Carabobo
Venezuela
07.2019 - 12.2019
Education
Bachelor of Dentistry - Dentistry
Universidad Jose Antonio Paez
Venezuela07.2019
Skills
- Translator English - Spanish
- Administrative Support
- Insurance Verification
- Document Preparation
- Time Management
- Dental and Medical Terminology
- Telephone Etiquette
- Customer Service
- Multitasking Abilities
- Decision Making
- Appointment Scheduling
Languages
Spanish
Native or Bilingual
English
Full Professional
Certification
HIPPA certification
BLS certification
Gerencia Hospitalaria y Salud Publica
(Hospital Management & Public Health)
Timeline
Dental Front Office Receptionist
Home Dental
10.2022 - Current
Front Desk Dental Assistant
Canyon Lake Dentistry
04.2022 - 10.2022
Dentist
Essa Dent Carabobo
07.2019 - 12.2019
Bachelor of Dentistry - Dentistry
Universidad Jose Antonio Paez