Diana Colamarco
Spring
Summary
Bilingual (English/Spanish) retail professional with over 5 years of progressive leadership experience at Walmart, including roles as Food and Consumables Coach, General Merchandise Coach, Apparel Team Lead, and Cashier. Adept at managing cross-functional teams, optimizing inventory and merchandising strategies, and driving consistent sales growth. Known for building strong associate engagement, maintaining high standards of store execution, and ensuring excellent customer experiences. Skilled in workforce planning, shrink reduction, safety compliance, and fast-paced problem-solving. Passionate about team development and continuous operational improvement.
Overview
5
5
years of professional experience
Work History
Food and Consumable Coach
Walmart
Conroe
09.2024 - Current
- Mentored team members in order to build confidence and foster a supportive environment.
- Established appropriate disciplinary actions when necessary according to established policies.
- Analyzed performance data to identify areas of improvement for individuals or teams.
- Provided guidance to participants in order to help them develop their skills and achieve desired goals.
- Supervises and develops associates in food and consumable departments, including grocery, frozen, dairy, and consumables.
- Inventory & Merchandising: Ensures products are well-stocked, fresh, properly rotated, and displayed according to company standards.
- Customer Service: Ensures excellent customer service by resolving issues and helping staff assist customers effectively.
- Safety & Compliance: Maintains food safety standards, cleanliness, and compliance with health regulations.
- Sales & Profitability: Drives sales by ensuring departments meet sales goals, manage shrink (loss), and control inventory.
- Scheduling & Labor Management: Creates efficient schedules and ensures adequate coverage during business hours.
- Collaboration: Works with other coaches, department managers, and upper leadership to support store goals.
General Merchandise Manager
Walmart
Spring
09.2023 - 09.2024
- Researched industry trends in order to stay abreast of new product offerings.
- Developed merchandising strategies to maximize sales and profits.
- Established relationships with key vendors to secure discounts or exclusive deals.
- Performed regular audits of merchandise stock in order to detect shrinkage.
- Reviewed financial reports and adjusted inventory levels accordingly.
- Monitored store performance metrics such as profit margins, sales volume.
- Managed multiple projects simultaneously while meeting deadlines consistently.
- Supervised staff in the selection, pricing, and stocking of merchandise.
- Maintained inventory control systems to ensure accurate stock levels.
- Trained and supervised merchandising staff, fostering a team-oriented environment focused on performance and development.
Apparel Team Lead
Walmart
Spring
07.2021 - 07.2023
- Resolved customer complaints regarding product quality or service in a timely manner.
- Scheduled shifts for apparel associates based on projected volume levels each day.
- Conducted weekly meetings with apparel associates to review goals, objectives, and performance metrics.
- Organized promotional displays according to corporate guidelines.
- Maintained accurate inventory records and conducted regular stock counts.
- Monitored the performance of all apparel associates, including coaching and training.
- Trained new employees on company policies, procedures and product knowledge.
- Participated in recruiting activities such as interviewing prospective candidates.
- Answered store and merchandise questions and led customers to wanted items.
Cashier Assistant
Harvest Market Natural Foods
Spring
02.2020 - 10.2022
- Processed returns and exchanges according to store policies.
- Informed customers about current promotions such as discounts on certain products or services offered by the store.
- Checked out customers quickly but accurately ensuring all items are scanned properly.
- Greeted customers and provided assistance in locating items.
- Processed customer transactions accurately and efficiently.
- Received payment by cash, check, credit cards, vouchers or automatic debits.
Skills
- Performance analysis
- Inventory management
- Visual merchandising
- Food safety
- Team building
- Customer service
- Project management
- Employee training
- Scheduling efficiency
- Motivational coaching
- Problem-solving
- Recruitment management
- Problem-solving abilities
Languages
English
Full Professional
Spanish
Native/ Bilingual
Timeline
Food and Consumable Coach
Walmart
09.2024 - Current
General Merchandise Manager
Walmart
09.2023 - 09.2024
Apparel Team Lead
Walmart
07.2021 - 07.2023
Cashier Assistant
Harvest Market Natural Foods
02.2020 - 10.2022