Diana Duran
The Bronx,NY
Summary
Dynamic Flight Attendant with a strong work ethic at JetBlue, committed to passenger safety and satisfaction. Expert in problem-solving and customer service, consistently enhancing the in-flight experience. Recognized for attention to detail and effective communication, ensuring compliance with FAA regulations while fostering a collaborative team environment.
Overview
16
16
years of professional experience
Work History
Flight Attendant
JetBlue
New York, NY
05.2009 - Current
- Demonstrated commitment to passenger safety through thorough pre-flight checks and safety demonstrations.
- Assisted in managing cabin preparations, ensuring compliance with airline standards and protocols.
- Provided exceptional customer service by addressing passenger needs and resolving issues promptly.
- Collaborated with team members to maintain a positive in-flight environment and enhance passenger experience.
- Facilitated effective communication among crew members, enhancing teamwork and operational efficiency during flights.
- Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
- Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
Education
Masters In Business - Business Administration
Southern New Hampshire University
Hooksett, NH04.2019
Skills
- Customer service
- Strong work ethic
- Attention to detail
- First aid
- Reliability and punctuality
- Verbal and written communication
- Interpersonal communications
- Problem-solving
Languages
Spanish
Native or Bilingual
Timeline
Flight Attendant
JetBlue
05.2009 - Current
Masters In Business - Business Administration
Southern New Hampshire University