Diana Edwards
Holland
Summary
Bringing over 15 years of C-suite support, adept at managing complex calendars and ensuring efficient communication across teams. Proven track record in maintaining confidentiality while coordinating high-stakes events and administrative functions, contributing to seamless operations and enhanced stakeholder engagement.
Overview
19
19
years of professional experience
Work History
Executive Assistant
Lindsay Scully, Realtor
Grandville
01.2023 - Current
- Coordinated client communications and scheduled property viewings effectively.
- Coordinated timely communication between clients, agents, and service providers to enhance transaction flow.
- Streamlined communication among clients, lenders, attorneys, title companies, and other parties to improve transaction efficiency.
- Supported real estate agent by organizing paperwork, managing calendars, and responding to client communications to ensure efficient operations.
- Supported agent with administrative tasks, ensuring smooth daily operations.
- Maintained organized files for contracts, agreements, and client information.
- Organized files containing important information about each client's transaction including financing details, inspection results and appraisal reports.
- Wrote purchase agreements, disclosures and other contractual documents, using DocuSign to obtain signatures and complete paperwork.
Project Administrator
Westside Construction Services
Grand Rapids
04.2022 - 01.2023
- Manage all paperwork that comes into company. Processed and filed all. In contact with subcontractors and clients to procure all needed paperwork to remain compliant. Includes but not limited to Pay Apps, Certificate of Insurance, Contracts, Waivers, change orders, Notice of Commencement and various submittals.
Office Manager
ODL, Inc.
08.2016 - 04.2022
- Maintained calendars for COO and CFO, coordinating meetings with stakeholders across the organization.
- Monthly code, approve and transmit expense reports for 8 executives.
- General Office Coordination - maintain office supplies, correspond with vendors for office repair and maintenance, general information center for the campus.
- Supervised office employee and provided assistance and guidance in various roles.
- Assisting in planning and execution of quarterly board meetings, all employee meetings and staff meetings for COO and CFO.
- Collected, collated, and distributed monthly metrics for executive team, ensuring timely access to critical information.
- Owner representative for remodel of major office area on our Zeeland Campus.
- Planned and executed events ranging from 20 attendees to company-wide gatherings, enhancing team engagement.
- Maintain inter office communication boards and information that flows through the COO.
Executive Assistant
Charter Communications
08.2015 - 08.2016
- General Office Coordination - maintain office space, stock supplies, correspond with outside contractors, etc.
- Make travel arrangements for several executives.
- Arrange all aspects of meetings when visitors are in the office - facility, refreshments and entertainment as required.
- Track and submit expenses and expense reports for 15 executives monthly.
- Assigned special projects to enhance team efficiency.
- Run daily reports for several different departments.
Executive Assistant/Office Manager
The Stow Company
07.2013 - 07.2015
- All travel, calendar maintenance, and expense reports for President.
- Special projects as needed for President and COO.
- Produce presentation materials, reports, graphics, etc. utilizing PowerPoint, Excel and Word.
- Coordinate, plan and execute company events, including cookouts, meetings, and holiday parties.
- Assist with developing presentation for company quarterly meetings and Board of Directors meetings. Procure any special needs for all meetings.
Executive Assistant/Office Manager
American Cancer Society
06.2007 - 07.2013
- Assist with budget tracking for general office budget as well as the budgets for 44 fundraising events.
- Supervise three Administrative Assistants including daily needs, performance guidance and any interpersonal issues related.
- Assess and improve office, accounting and budgeting procedures as necessary.
- Act as general office manager for any physical building needs that arise.
- Assist with various fundraising events as needed. Attend many of these events as a manager to represent the American Cancer Society to the constituents.
- Field calls from constituents using skills to ascertain needs and find best solution.
Education
Secretarial Associate Certificate -
Cedarville University
05-2026
Skills
- Administrative support
- Customer service
- Project management
- Document preparation
- Time management
- Event planning
References
Available upon request.
Timeline
Executive Assistant
Lindsay Scully, Realtor
01.2023 - Current
Project Administrator
Westside Construction Services
04.2022 - 01.2023
Office Manager
ODL, Inc.
08.2016 - 04.2022
Executive Assistant
Charter Communications
08.2015 - 08.2016
Executive Assistant/Office Manager
The Stow Company
07.2013 - 07.2015
Executive Assistant/Office Manager
American Cancer Society
06.2007 - 07.2013
Secretarial Associate Certificate -
Cedarville University