Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Diana Gomez Gomez

West Valley City

Summary

Dynamic professional with a proven track record in customer service and sales techniques at Storage Corner LLC. Skilled in team building and leadership, I successfully enhanced customer satisfaction ratings through effective relationship management. Adept at negotiating payment plans, I leverage strong communication skills to achieve goals and drive performance.

Overview

10
10
years of professional experience

Work History

Assistant Store Manager

Storage Corner LLC
10.2020 - 12.2025
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Interacted well with customers to build connections and nurture relationships.

Patient Financial Services Representative

R1 Rcm
01.2016 - 07.2020
  • Contacted customers to discuss past-due accounts and negotiated payment plans.
  • Worked with customer to create debt repayment plan based on current financial condition.
  • Entered client details and notes into system for interdepartmental access and review.

Education

Certificate in Banking & Financial Services - Finance

JVS Bankworks
Los Angeles, CA
11-2014

High School Diploma -

Dinuba High School
Dinuba, CA
06-2006

Skills

  • Sales techniques
  • Customer service
  • Goals and performance
  • Team building and leadership

Languages

Spanish
Native or Bilingual

Timeline

Assistant Store Manager

Storage Corner LLC
10.2020 - 12.2025

Patient Financial Services Representative

R1 Rcm
01.2016 - 07.2020

Certificate in Banking & Financial Services - Finance

JVS Bankworks

High School Diploma -

Dinuba High School
Diana Gomez Gomez