Diana Gonales
Aexandria, VA,VA
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
8
8
years of professional experience
Work History
Cashier
Global Food
06.2016 - 02.2017
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Team Associate
Chipotle Grill
06.2018 - 02.2019
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Maintained productive, efficient approach to all tasks.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Worked different stations to provide optimal coverage and meet production goals.
Department Manager
Hobby Lobby
07.2021 - Current
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Communicated with managers of other departments to maintain transparency.
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
- Introduced new methods, practices, and systems to reduce turnaround time.
Education
High School Diploma -
06.2020
Skills
- Customer Service
- Staff Management
- Team Supervision
- Problem-Solving
- Training and mentoring
- Customer Engagement
- Goals and performance
- Retail Management
- Flexible Schedule
- Sales Reporting
- Order Management
Languages
Spanish
Native or Bilingual
Timeline
Department Manager - Hobby Lobby
07.2021 - Current
Team Associate - Chipotle Grill
06.2018 - 02.2019
Cashier - Global Food
06.2016 - 02.2017
Alexandria City High School - High School Diploma,
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