Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Diana Gonzalez

Jacksonville,Florida

Summary

Highly organized and motivated Account Executive with demonstrated track record of building relationships with clients, developing successful sales campaigns, and managing teams of account managers. Skilled in financial analysis, customer service and problem-solving. Experienced in coordinating activities with various departments to achieve strategic objectives.

Overview

7
7
years of professional experience
1
1
Certification

Work History

ACCOUNT EXECUTIVE

Aramark Uniform & Facility Services
05.2022 - Current
  • Cold-called and followed up with prospective customers to promote overall satisfaction and continued business.
  • Maintained company databases of clients, vendors and partners and updated information and accounts.
  • Generated new leads and performed site surveys to determine prospect needs.
  • Delivered proposals and presentations regarding product benefits.
  • Provided product information to customers and aligned products with customer needs to boost satisfaction.
  • Built and maintained pipeline that supported monthly, quarterly and annual goals.
  • Built and established strong relationships with customers, enabling long-term partnerships.
  • Liaised between customers and management, maintaining documentation of interactions and follow-up concerns.
  • Arranged in-person meetings and visited with clients to improve success of sales pitches.

SALES ASSOCIATE

Verizon Wireless
02.2020 - 02.2022
  • Described merchandise and explained use, operation and care of merchandise to customers.
  • Inventoried stock and requisitioned new inventory.
  • Maintained knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
  • Greeted customers and ascertained what each customer wanted and needed.
  • Opened and closed cash registers, balanced cash drawers and made deposits.
  • Performed sales floor work, such as greeting and assisting customers, stocking shelves and taking inventory.

SALES ASSOCIATE

Metropcs
06.2016 - 08.2019
  • Cross-trained with other store departments and areas, supporting overall retail operations.
  • Operated cash register and POS to process sales transactions and handle payments.
  • Introduced promotions and sale opportunities, enticing customers.
  • Engaged with guests to understand and anticipate customer service needs.
  • Drove sales through customer relationship building and suggestive selling techniques.
  • Kept signage and merchandise displays organized and up-to-date, promoting visual presentation standards
  • Attended industry events and conferences to attract potential customers and increase brand awareness.
  • Built and established strong relationships with customers, enabling long-term partnerships.

Education

HIGH SCHOOL DIPLOMA -

North Henderson High School
Hendersonville

Full Specialist Esthetician

Aveda Institute Jacksonville
Jacksonville, FL
05.2023

Skills

  • Negotiation And Persuasion Account Management Knowledge Of Industrial Standards
  • Sales Strategies Implementation Customer Relationships Customer Presentations
  • New Business Identification Onsite Visits Customer Service And Assistance Stockroom Upkeep
  • Product Recommendations Store Opening And Closing Sales Expertise POS System Operations
  • Cash Handling Commission Sales Facility Tours Customer Understanding

Certification

Licensed Esthetician

Timeline

ACCOUNT EXECUTIVE

Aramark Uniform & Facility Services
05.2022 - Current

SALES ASSOCIATE

Verizon Wireless
02.2020 - 02.2022

SALES ASSOCIATE

Metropcs
06.2016 - 08.2019

HIGH SCHOOL DIPLOMA -

North Henderson High School

Full Specialist Esthetician

Aveda Institute Jacksonville

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Diana Gonzalez