Summary
Work History
Education
Skills
Languages
Timeline
Generic

DIANA HARUTIUNIAN

GLENDALE,CA

Summary

Adaptable Front Office Assistant dedicated to providing first-rate attention to guest needs. Versed in quickly and accurately answering questions, offering information and completing quick check-in or check-out services. Delivers dynamic service and fosters positive relationships with guests and coworkers. Hardworking associate with experience assisting visitors by responding to requests and finding appropriate solution to issues. Demonstrated positive attitude to adapt to any situation. Strong attention to detail along with a great telephone and email etiquette.

Work History

Front Desk Receptionist

Andy's Pet Grooming Burbank
Burbank, CA
06.2023 - 08.2023
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Answered multi-line phone system and transferred callers to appropriate department or staff member.
  • Enhanced customer satisfaction by providing efficient and professional front desk services.
  • Developed strong working relationships with team members, fostering a positive work environment.

Education

Glendale High School
Glendale, CA

Skills

  • Customer Service
  • Time Management
  • Listening Skills
  • Problem-solving skills
  • Appointment Scheduling
  • Guest Relations

Languages

Spanish
Native or Bilingual
Armenian
Native or Bilingual
English
Full Professional

Timeline

Front Desk Receptionist

Andy's Pet Grooming Burbank
06.2023 - 08.2023

Glendale High School
DIANA HARUTIUNIAN