Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Diana Hernandez

Houston,Texas

Summary

Reliable and customer-focused hostess with hands-on experience at Dave & Buster’s and Fritanga Nicaragüense La Carreta. Skilled in greeting guests, managing seating flow, promoting deals, and assisting with Power Cards in a high-volume entertainment setting. Known for maintaining a clean, organized space and delivering friendly, efficient service. Previous babysitting experience enhanced adaptability, patience, and problem-solving. Committed to creating positive guest experiences and supporting team success in fast-paced environments.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Hostess

Dave & Buster's
08.2025 - Current
  • Greet and seat guests promptly with a friendly attitude
  • Clean and sanitize menus and maintain a tidy front area
  • Assist customers with Power Cards and explain how they work
  • Recommend daily deals and seasonal passes to boost engagement and sales
  • Answer guest questions and provide helpful guidance
  • Support smooth guest flow and coordinate seating during busy hours using OpenTable

Hostess

Fritanga Nicaragüense La Carreta
06.2023 - 07.2024
  • Welcomed and seated guests with a friendly demeanor, ensuring a seamless start to their dining experience.
  • Managed guest flow and wait-lists effectively to maintain smooth operations during peak hours.
  • Collaborated with team members to handle special requests and resolve any guest concerns efficiently.
  • Maintained a clean and organized reception area to create a welcoming atmosphere.
  • Demonstrated adaptability and multitasking skills in a dynamic, fast-paced environment.

Babysitter

Private Family
06.2021 - 01.2022
  • Ensured the safety and well-being of a lively 5-year-old while creating a nurturing and fun environment.
  • Designed imaginative activities and games to promote creativity and cognitive growth.
  • Maintained daily routines with meals, homework, and bedtime, fostering stability and trust.
  • Built strong relationships through communication, patience, and problem-solving, earning the trust of both child and parents.

Education

High School -

Clear Lake High School
Houston, TX
05.2026

Skills

  • Customer Service
  • Effective Time Management
  • Ability to Work Under Pressure
  • Attention to detail
  • Adaptability
  • Effective multitasking

Certification

Food Handlers

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Hostess

Dave & Buster's
08.2025 - Current

Hostess

Fritanga Nicaragüense La Carreta
06.2023 - 07.2024

Babysitter

Private Family
06.2021 - 01.2022

High School -

Clear Lake High School

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