Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Diana Ibarra Martinez

Clayton,NJ

Summary

Dynamic server with a strong work ethic and exceptional customer service skills, honed at Applebee's. Proven ability to enhance guest engagement and satisfaction through personalized service. Experienced in cash handling and proficient with POS systems, consistently delivering quality service in fast-paced environments. Committed to maintaining a welcoming atmosphere for all patrons.

Overview

2
2
years of professional experience

Work History

Server

Applebees
06.2024 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.

Barista

Dunkin' Donuts
10.2023 - Current
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.

Education

Bachelors in Science in Nursing - Health Sciences

Rowan College At Gloucester County
Sewell, NJ

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Memory retention
  • Team collaboration

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Server

Applebees
06.2024 - Current

Barista

Dunkin' Donuts
10.2023 - Current

Bachelors in Science in Nursing - Health Sciences

Rowan College At Gloucester County

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Diana Ibarra Martinez