Summary
Overview
Work History
Education
Skills
Timeline
Generic

Diana LeMay

Lakeville,MN

Summary

Professional Support Specialist with broad experience in delivering exceptional client assistance and resolving complex issues. Strong focus on team collaboration, adapting to changing needs, and achieving results. Skilled in troubleshooting, communication, and conflict resolution. Known for reliability, problem-solving, and customer-centric approach.

Overview

1017
1017
years of professional experience

Work History

Food Service/High School Kitchen

Independent School District 196
08.2018 - 09.2023
  • Prep lunch for students.
  • Head Cashier/ Technology
  • Did daily cash count and weekly deposits for the Kitchen.
  • During COVID we also did meal boxes for the community

Customer Service

Ecolab Inc
12.2021 - 06.2022
  • Take calls for service.
  • Take call to place orders.
  • Take calls for Pest elimination.
  • Remote

Support specialist

MRCI Worksource
06.2015 - 03.3018
  • Collaborate with individuals with a variety of disabilities in a workplace setting.
  • Pass medications
  • Problem solve and teach clients job skills to use in the community.

Resident assistant

Ebenezer
05.2015 - 06.2015
  • Took care of elderly in a nursing home type environment
  • Passed medications.
  • Provided end of life care (Hospice)

Footwear Lead/Manager, previously a Footwear MCA

Sears
11.2013 - 05.2015
  • Lead in the footwear department (as of 09/2014)
  • Keeping the Footwear display line up to date
  • Helping with Manager calls throughout the store (as of 9/2014)
  • Keeping up on all Footwear metrics/sales (as of 9/2014)
  • Pricing and Merchandising
  • Stocking shoes
  • Sales

Staying at Home with my children

Stay At Home Mom
02.2002 - 11.2013

Stayed home with my kids

Home Health Aide

HomeInstead Senior Care
04.2006 - 03.2007
  • Help clients with their daily personal tasks, such as bathing or dressing.
  • Provide basic health-related services according to a client’s needs, such as checking vital signs or administering prescribed medication at scheduled times.
  • Do light housekeeping, such as laundry, washing dishes, and vacuuming in a client’s home.
  • Provide companionship.

Education

Associate of Applied Science - Medical Administration

Rasmussen College
Eagan, MN
06.2011

Skills

  • Computer Information Systems
  • Quality Analysis & Management
  • Experienced with Microsoft Office applications
  • Compassionate elderly support
  • Sales experience
  • Cashier/money deposits
  • Support services
  • Typing speed of 50 WPM
  • Leadership experience
  • Recordkeeping skills
  • Customer service
  • Customer relationship management

Timeline

Customer Service

Ecolab Inc
12.2021 - 06.2022

Food Service/High School Kitchen

Independent School District 196
08.2018 - 09.2023

Support specialist

MRCI Worksource
06.2015 - 03.3018

Resident assistant

Ebenezer
05.2015 - 06.2015

Footwear Lead/Manager, previously a Footwear MCA

Sears
11.2013 - 05.2015

Home Health Aide

HomeInstead Senior Care
04.2006 - 03.2007

Staying at Home with my children

Stay At Home Mom
02.2002 - 11.2013

Associate of Applied Science - Medical Administration

Rasmussen College
Diana LeMay