DIANA MALONE
Summary
Multi-talented Senior Executive Assistant with over 14 years in top-tier organizational support. Focused on maximizing executive productivity by providing exceptional service. A punctual employee with outstanding calendaring talents, a robust history offering event planning, training, management, and organizing projects. Gifted at managing busy schedules, and providing stellar administrative support to executive teams.
Overview
28
28
years of professional experience
Work History
EXECUTIVE ASSISTANT
OHIOHEALTH
COLUMBUS, OH
12.2009 - Current
- Tackled and addressed top-level, high-priority issues with professional administrative discretion.
- Revised and maintained multiple calendars to coordinate meetings, arrange travel, hotel reservations, conferences and seminars.
- Managed and tracked expenses to meet company budget requirements.
- Opened, read and replied to e-mails, letters and correspondence on behalf of executives.
- Facilitated leadership meeting agendas and distributed support materials in advance for successful sessions.
- Maintained company confidence and protected business operations by keeping sensitive information confidential.
- Collaborated with internal teams to support long-term projects.
- Participated in frequent communication with other administrative team members, human resources, business resource groups and corporate departments on special projects and events.
ADMINISTRATIVE SERVICES MANAGER
OhioHealth
COLUMBUS, OH
09.2015 - 02.2019
- Determined staffing requirements, interviewing, hiring and training new employees.
- Coordinated and conducted classes to teach procedures to new staff members.
- Collaborated with other departmental leaders to establish organizational goals, strategic plans and objectives.
- Represented work unit at meetings or conferences to serve as liaison for requests or complaints.
- Created and revised systems and procedures by analyzing operating practices, recordkeeping systems and forms control. Organized and maintained documents, files and records.
- Worked with management team to improve workflows and eliminate unnecessary tasks.
- Created and implemented administrative processes and procedures to prioritize job tasks and establish personnel responsibilities.
- Monitored office supplies to replenish needed inventory before depletion.
- Negotiated and reviewed contracts, rates and terms with current facilities and suppliers.
- Coordinated meeting and work schedules for President of OhioHealth Riverside Hospital
FOUNDER
IN-TOUCH MEDICAL TRANSCRIPTION
GROVE CITY, OH
04.1996 - 12.2009
- Translated medical terminology and abbreviations into expanded forms to produce accurate patient and health care records.
- Maintained strict confidentiality of transcribed data according to HIPAA regulations and company policy.
- Proofread, reviewed and verified dictation for accuracy and quality against established standards.
- Recruited and hired qualified candidates to fill open positions.
- Assigned tasks to employees to fit skill levels and maximize team performance.
- Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
- Trained physicians on dictation software
Education
Psychology And Socioogy
COLUMBUS STATE
01.2000
Some College (No Degree) - Business Administration
Rasmussen College
Lake Elmo, MNSkills
- Executive Schedule Management
- Administrative Oversight
- Critical Thinking
- Correspondence and Memos
- Employee Coaching and Mentoring
- Hiring and Training
- Articulate and Well-Spoken
- Verbal and Written Communication
Timeline
ADMINISTRATIVE SERVICES MANAGER
OhioHealth
09.2015 - 02.2019
EXECUTIVE ASSISTANT
OHIOHEALTH
12.2009 - Current
FOUNDER
IN-TOUCH MEDICAL TRANSCRIPTION
04.1996 - 12.2009
Psychology And Socioogy
COLUMBUS STATE
Some College (No Degree) - Business Administration
Rasmussen College