Diana Martinez
Pharr,TX
Summary
Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.
Overview
2
2
years of professional experience
Work History
Cosmetologist
Nailfie Lounge
Alamo, TX
07.2023 - 10.2023
- Provided consultations to clients on beauty, products and services.
- Maintained cleanliness of salon equipment and tools.
- Ensured proper sanitation practices were followed at all times.
- Managed appointments through scheduling software program.
- Maintained accurate records of customer services provided.
- Collaborated with other professionals in the beauty industry.
- Engaged with customers by providing friendly conversation during services.
- Backed up reception desk by answering phones, scheduling appointments and processing payments.
Cashier Assistant
Little Caesars
Pharr, TX
11.2021 - 10.2022
- Provided accurate cash register operations, including accepting payments and providing change.
- Greeted customers and provided assistance in locating items.
- Received payment by cash, credit cards, or automatic debits.
- Issued receipts, refunds, credits or change due to customers.
- Resolved customer complaints regarding sales and service.
- Organized shelves and displays to maintain an orderly appearance of the store.
- Counted money in cash drawers at the beginning of shifts to ensure that amounts are correct and there is adequate change.
- Maintained cleanliness of checkout areas and completed other general cleaning duties as assigned.
- Balanced daily financial transactions using appropriate methods according to established procedures.
- Answered customers' questions concerning location, price and use of merchandise.
- Operated scanners, scales, calculators and cash registers accurately while processing customer orders quickly.
- Checked out customers quickly but accurately ensuring all items are scanned properly.
- Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.
- Followed proper security procedures when handling large sums of money and safeguarded against theft and fraud.
Education
High School Diploma -
Psja Southwest Early College High School
Pharr, TX06.2023
Cosmetologist - Cosmetology
PSJA ElvisJ.Ballew School of Businesses And Energy
Pharr, TX06.2023
Skills
- Issue Resolution
- Friendly Communication
- Social Skills
- Clear Communication
- Microsoft Office, Excel
Timeline
Cosmetologist
Nailfie Lounge
07.2023 - 10.2023
Cashier Assistant
Little Caesars
11.2021 - 10.2022
High School Diploma -
Psja Southwest Early College High School
Cosmetologist - Cosmetology
PSJA ElvisJ.Ballew School of Businesses And Energy