Summary
Overview
Work History
Education
Skills
Timeline
Generic

Diana Ramirez

Chicago,IL

Summary

Proven record of enhancing customer experiences at my past jobs, adept in cash handling and fluent in Spanish, showcases my commitment to excellence. I consistently exceed employer expectations, evidenced by a history of stepping into varied roles to support team needs. Willing to learn to win company trust and level up.

Overview

9
9
years of professional experience

Work History

Associate

DD’s Discount
Chicago
2023.08 - Current

Dd's Discount - 3925 N Cicero

  • I work for stock and make sure I purify the clothes,shoes, bags, etc
  • Make sure all tags items that require a security alarm have one
  • Put items in their designated department
  • Handle Cash
  • Cashier and greeted customers
  • Sales floor I would make sure all sizes were the same on the racks and for other items besides clothes made sure it's properly place and look neat/nice on the shelves.

Cashier

Burlington
Chicago
2023.08 - 2024.05

Burlington - 2627 N Elston

  • Worked flexible schedule and extra shifts to meet business needs.
  • Built relationships with customers to encourage repeat business.
  • Help get customers to sign up to be a Burlington member
  • Worked for stock and made sure once it's done to put all item on the floor.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Answered questions about store policies and addressed customer concerns.

Reception Assistant

Chicago Health And Rehab Clinic
Chicago, IL
2023.06 - 2023.08

Chicago Health and Rehab Clinic - 2407 W Devon Ave

  • Handled confidential information with discretion, protecting sensitive data related to both employees and customers.
  • Made daily calls to get clients to come to there 3 days appointment
  • Help clients start there assign physical therapy exercise. Once done I will get them set up before the doctor come see them.
  • Clean up after every patient
  • Translate Spanish Clients

Planogram Team Member

Target
Chicago, Illinois
2018.11 - 2021.07

Target - 2939 W Addison

  • Identifying areas for improvement and implementing corrective actions when necessary.
  • Ensured accurate pricing information by regularly updating price tags and signage according to established guidelines.
  • Monitoring inventory levels and promptly restocking shelves as needed.
  • Removed damaged and discontinued items from displays.
  • Updated pricing and signage to complete product displays and catch the eye of the customers.
  • Made sure I had all supplies for the planogram I was going to set. (Signs, labels,zebra, etc)
  • I worked overnights to set big upcoming sets
  • Closin,I would go to customer service get the items for my department to put back.
  • Inbound, I would come in at 4am or am to start running the u boats on the sales floor
  • Shipping and Handling, I Would Pick up the order and find the items once picked I would go to the back room and start packaging.
  • I would stay overnight for past orders that needed to be catch up

Receptionist

Subaru of Chicago
Chicago
2015.09 - 2018.10

Subaru Of Chicago - 4330 W Irving Park Ave

  • Greeted incoming visitors and customers professionally and friendly way, and offer my assistance.
  • Confirmed appointments, communicated with clients, and updated client's information.
  • Answered phone promptly and directed incoming calls to correct department.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Resolved customer problems and complaints.
  • Created stock number and did other stores deposits.
  • File clients paperwork together
  • Maintain coffee/vending machine ready and set for clients to feel welcomed.
  • Account payable
  • Manage to train new employees
  • Worked for two store for the company and was trusted and relied to go to other stores to help them out with short coverage.

Education

High School Diploma -

Schurz High School
Chicago, Illinois
2017-06

Skills

  • Customer Service
  • Time Management
  • Cash Handling
  • Flexible Schedule
  • Reliable
  • Spanish Speaker
  • Data Entry
  • Sales Expertise
  • Helpful
  • Organize

Timeline

Associate

DD’s Discount
2023.08 - Current

Cashier

Burlington
2023.08 - 2024.05

Reception Assistant

Chicago Health And Rehab Clinic
2023.06 - 2023.08

Planogram Team Member

Target
2018.11 - 2021.07

Receptionist

Subaru of Chicago
2015.09 - 2018.10

High School Diploma -

Schurz High School
Diana Ramirez