Diana Rodriguez
Neptune City
Summary
Dedicated professional with a proven track record at Mia’s Pizza 37, excelling in customer satisfaction and sales enhancement. Leveraged exceptional customer service and cash handling skills to significantly increase sales, efficiently manage inventory, and foster strong customer relationships. Demonstrated resilience and a strong work ethic, consistently exceeding customer expectations and contributing to a positive team environment.
Overview
2
2
years of professional experience
Work History
Server
Mia’s Pizza 37
12.2022 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Increased sales significantly by upselling higher-end products to customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Managed inventory by restocking essential supplies during less busy times.
- Handled customer concerns swiftly and with expertise to ensure high satisfaction levels.
- Cultivated warm relationships with regular customers.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Customer Service Cashier
Mia’s Pizza 37
10.2022 - Current
- Maintained composure during busy periods, showing resilience.
- Processed returns and exchanges with care, adhering to store policies while prioritizing customer satisfaction.
- Handled sensitive information securely while processing payments through various methods including cash, credit cards, and gift cards.
- Learned duties for various positions and provided backup at key times.
- Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
- Met customer service goals and exceeded customer expectations.
Education
High School Diploma -
Central Regional High School
Bayville, NJ06.2022
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Client Interaction
- Memory retention
Timeline
Server
Mia’s Pizza 37
12.2022 - Current
Customer Service Cashier
Mia’s Pizza 37
10.2022 - Current
High School Diploma -
Central Regional High School
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