Diana Rodriguez
Coon Rapids,MN
Summary
Dedicated professional with strong customer service skills, ensuring guest engagement and order accuracy. Committed to maintaining high standards and enhancing dining experiences.
Dynamic individual with a solid background in customer service and team collaboration. Known for delivering exceptional dining experiences and optimizing operational workflows to ensure guest satisfaction and order accuracy.
Overview
3
3
years of professional experience
Work History
Server
Buffalo Wild Wings
Blaine, MN
04.2025 - Current
- Provided excellent customer service by engaging with guests and ensuring satisfaction.
- Managed food and beverage orders efficiently, minimizing wait times for customers.
- Collaborated with kitchen staff to ensure timely delivery of meals during peak hours.
- Maintained cleanliness and organization of dining area to enhance guest experience.
To-Go Specialist
Buffalo Wild Wings
Blaine, MN
04.2025 - Current
- Managed order accuracy and efficiency for to-go services, ensuring prompt customer satisfaction.
- Streamlined packaging process to enhance speed of order fulfillment during peak hours.
- Coordinated with kitchen staff to prioritize and expedite high-volume orders effectively.
- Trained new team members on to-go procedures and best practices for customer service.
- Streamlined packaging process to enhance the speed of order fulfillment during peak hours. Professionally.the
Host
Olive Garden
Coon Rapids, MN
02.2023 - 03.2025
- Greeted and seated guests to enhance dining experience.
- Managed waitlists efficiently to optimize table turnover.
- Coordinated with kitchen staff to ensure timely food service.
- Greeted and seated guests to enhance the dining experience
To-Go Specialist
Olive Garden
Coon Rapids, MN
02.2023 - 03.2025
- Developed a system for tracking inventory levels, reducing waste in food preparation processes.
- Maintained cleanliness and organization of the to-go area, contributing to a positive dining experience.
- Implemented feedback mechanisms from customers to improve service delivery and operational efficiency.
- Assisted in optimizing workflows through regular assessment of order processing times and methods.
- Arranged items in containers and bags, taking care to segregate items by temperature and optimize loading order to maximize stability of to-go containers and protect food during transportation.
Sever
Olive Garden
Coon Rapids, MN
02.2023 - 03.2025
- Delivered exceptional customer service by promptly addressing guest inquiries and concerns.
- Collaborated with kitchen staff to ensure timely and accurate food preparation and delivery.
- Trained new team members on restaurant procedures, menu items, and customer service standards.
- Managed multiple tables efficiently during peak hours while maintaining high service quality.
Education
High School Diploma -
Coon Rapids High School
Coon Rapids, MN06.2025
Skills
- Strong work ethic
- Customer service
- Safe food handling
- Menu memorization
- Food running
- Team collaboration
- Order accuracy
- Supply restocking
- Order management
- Guest engagement
Languages
English
Native or Bilingual
Timeline
Server
Buffalo Wild Wings
04.2025 - Current
To-Go Specialist
Buffalo Wild Wings
04.2025 - Current
Host
Olive Garden
02.2023 - 03.2025
To-Go Specialist
Olive Garden
02.2023 - 03.2025
Sever
Olive Garden
02.2023 - 03.2025
High School Diploma -
Coon Rapids High School