Summary
Overview
Work History
Education
Skills
Education and Training
Timeline
Generic

Diana Sanders

Wichita

Summary

Flexible hard worker ready to learn and contribute to team success. Compassionate Community Living Supervisor with background in managing residential programs for individuals with disabilities. Strong emphasis on person-centered planning, staff supervision, and fostering an environment of respect and dignity. Skills include conflict resolution, crisis intervention, program development and implementation. Notable impact made through improved living conditions and enhanced quality of life for residents.

Overview

28
28
years of professional experience

Work History

ICS

Sedgwick County
Wichita
11.2021 - Current
  • Maintained confidentiality and adhered to professional ethics and standards.
  • Coordinated transportation services for clients who lacked access to reliable transportation.
  • Monitored and kept meticulous records of patient treatment plans and response of patient to medication.
  • Developed and maintained relationships with community resources and service providers.
  • Assisted clients in setting realistic goals and developing action plans.

Community Living Supervisor

Starkey
Wichita
12.2014 - 11.2021
  • Developed and deepened relationships with persons served and fellow staff.
  • Completed daily resident welfare checks and coordinated with facility staff to meet all persons served needs.
  • Maintain and update schedules weekly.
  • Write and give evaluations.
  • Review weekly paperwork that gets handed in.
  • Check and responded to GERs, incident reports, and Basis Data.
  • Communicate with family and guardians with any updates regarding the clients.
  • Managing homes while person served have COVID.
  • Train staff on how to do daily paperwork and house routines.
  • Conduct monthly house checks.
  • Correct CAPs when QA does house checks.
  • Monitor 16-21 staff on my team.
  • Answer calls between 10am-6pm and occasionally after hours.

CSR

Anomonally Squared
Wichita
05.2012 - 12.2014
  • Answered outbound calls with questionnaires about medical conditions.
  • Had to answer the calls in a timely manner.

CSR

Protection 1
Wichita
10.2008 - 07.2012
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Help assist customer with their accounts, taking payments, and scheduling appointments.
  • Trouble shooting with customer about their alarm systems.
  • Logging and documenting all calls.

Operator, CNA, CMA

Via Christi
Wichita
01.2003 - 10.2008
  • Answered calls for patients/doctors/nursers.
  • Sent out pages.
  • Did Code and fire alarm drills.
  • Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.

ER Registrar

Riverside Hospital
Wichita
01.2000 - 05.2003
  • Confirmed patient demographics, collected copays and verified insurance.
  • Checked patients in and out, made ER charts.
  • Created admission papers, answered phones and logged patients.

Paraprofessional

Heartspring
Wichita
11.1998 - 05.2000
  • Provide instruction and positive behavioral support to children with developmental disabilities and behavior disorders in group home.
  • Assist students to develop independent living/ work skills.
  • Dispense medication.
  • Run programs and collect data for students IEP goals.

Mental Health Aide

Larned State Hospital
Larned
01.1997 - 07.1998
  • Prepared and accompanied patients on public outings, managing safety, behavior and other activities.
  • Recorded and closely monitored patient behaviors and progress to effectively identify changes needing attention.
  • Working on a security ward. Making sure there is no contraband, and that all the doors and screens are locked.
  • Logging in charts, doing vitals, escorting to yard and other activities.

Education

Associate of Science -

Butler County Community College
El Dorado, KS
05.2003

Bachelor of Arts - Ethnic And Minority Studies

Wichita State University
Wichita, KS

Skills

  • Team building
  • People skills
  • Flexible
  • Relationship building
  • Multitasking
  • Friendly, positive attitude
  • Customer service
  • Critical thinking

Education and Training

other,other

Timeline

ICS

Sedgwick County
11.2021 - Current

Community Living Supervisor

Starkey
12.2014 - 11.2021

CSR

Anomonally Squared
05.2012 - 12.2014

CSR

Protection 1
10.2008 - 07.2012

Operator, CNA, CMA

Via Christi
01.2003 - 10.2008

ER Registrar

Riverside Hospital
01.2000 - 05.2003

Paraprofessional

Heartspring
11.1998 - 05.2000

Mental Health Aide

Larned State Hospital
01.1997 - 07.1998

Associate of Science -

Butler County Community College

Bachelor of Arts - Ethnic And Minority Studies

Wichita State University

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Diana Sanders