DIANA SANDOVAL
Sacramento,CA
Summary
Dedicated Family Advocate skilled in providing resources and support to families navigating complex services. Expertise in fostering positive relationships, advocating for client needs, and coordinating with multidisciplinary teams. Proven ability in crisis management and strong interpersonal skills enhances community welfare.
Overview
9
9
years of professional experience
Work History
Family Advocate
Heartland Child and Family Services
Sacramento, CA
04.2025 - Current
- Championed children's rights within service systems, ensuring equitable access to necessary support and protections.
- Provided crisis intervention and emotional support to families in need.
- Facilitated access for families to critical resources and services, enhancing their stability and well-being.
- Guided families in securing essential resources like medical care, housing, food, and employment, improving their overall quality of life.
- Served as liaison between students, homes, schools, family services, child clinics, protective services, and other contacts to help children facing problems such as disabilities, abuse or poverty.
- Collaborated with community partners such as schools, social service organizations. to provide comprehensive services to families in need.
- Monitored case progress and maintained accurate documentation.
- Conducted home visits and kept in contact with families by phone in accordance with agency policies.
- Advocated for victims by filing police reports and connecting them to services.
Case Manager
Kids First
Roseville, CA
06.2019 - 01.2021
- Developed, monitored, and evaluated treatment plans and progress; facilitated interdisciplinary approaches.
- Assisted clients in adhering to treatment plans by scheduling appointments and arranging transportation.
- Connected clients with resources and referrals to community partners and facilitated multiple care aspects, such as case coordination and information sharing.
- Maintained files and tracked important documents.
- Developed effective working relations with clinicians to work parallel to support families.
- Co-facilitated co-parenting class to support parents in managing shared responsibilities.
SARB Family Support Liaison
Kids First
Roseville, CA
01.2018 - 06.2019
- Coordinated communication between families and educational staff to enhance student support outcomes.
- Provided updates and facilitated collaboration among school staff, juvenile probation, CPS, district attorney, and counseling center to ensure comprehensive support.
- Facilitated conflict resolution between families and school personnel to improve relationships and support services.
- Assisted clients with daily living (Routines, Behavior and Assessment linkage) and personal care needs.
Program Assistant
Kids First
Roseville, CA
08.2017 - 08.2018
- Supported program coordination for children's activities and events.
- Coordinated administrative tasks, including scheduling and communication, to ensure smooth program operations.
- Managed resource allocation for educational materials and supplies.
- Collaborated with team members to enhance program delivery and effectiveness.
- Maintained accurate records of participant enrollment and attendance to support program planning and reporting.
- Supported management in planning and logistics for program activities, facilitating successful execution of events.
- Fostered relationships to define programming needs and strengthen organizational standing.
Education
Pre Requisite -
Sierra College
Rocklin, CA02.2028
High School Diploma -
California Innovative Career Academy
Sacramento, CA02.2024
Skills
- Family advocacy
- Case management
- Crisis intervention
- Community outreach
- Resource coordination/allocation
- Child development
- Trauma care
- Behavioral change
- Team collaboration
- Conflict resolution
Languages
Spanish
Professional
Timeline
Family Advocate
Heartland Child and Family Services
04.2025 - Current
Case Manager
Kids First
06.2019 - 01.2021
SARB Family Support Liaison
Kids First
01.2018 - 06.2019
Program Assistant
Kids First
08.2017 - 08.2018
Pre Requisite -
Sierra College
High School Diploma -
California Innovative Career Academy