Diana Thornton
Hibbing,MN
Summary
Focused professional versed in office operations, customer service, and administrative support. Demonstrated ability to lead, motivate, and coordinate personnel, streamline operations, and develop successful strategies to achieve organizational objectives. A reliable and organized individual who combines excellent problem-solving skills, and a strong work ethic.
Overview
25
25
years of professional experience
Work History
Office Coordinator II
Arrowhead Economic Opportunity Agency
12.2023 - 02.2025
- Responsible for accounts payable data entry, weekly vouchers, and report generation
- Created purchase orders per request from multiple departments
- New employee onboarding
- Notified department managers and supervisors of staff reviews and provided appropriate paperwork for completion
- Maintained proper storage and security of confidential employee files
- Tracked and reported department safety training
- Managed staff calendars
Billing & Records Specialist
Range Mental Health Center
01.2023 - 11.2023
- Ensured timely access to health information and collaborated with medical facilities and other departments for the appropriate release of health information
- Efficiently managed provider enrollment and re-enrollment process in accordance with applicable regulations
- Assisted providers with the completion of applications, forms and documents required for enrollment
- Conducted billing activities including submitting claims to insurance companies and following up on unpaid claims
- Researched denied or rejected claims for accuracy and took appropriate action to resolve discrepancies
Credentialing Specialist
Fairview Range Medical Center
03.2022 - 12.2022
- Ensured compliance with Medical Staff Bylaws, policies, and procedures, and federal, state, and government agency regulations
- Compiled and maintained current and accurate data for providers of all specialties
- Prepped, reviewed, and screened credentialing and re-credentialing applications
- Maintained copies of current state medical licenses, board certifications, DEA certifications, malpractice coverage, and all other required documents
- Participated in the development and implementation of credentialing processes and procedures
Jobcare Specialist
Fairview Range Medical Center
01.2000 - 03.2022
- Provided assistance and support while maintaining a variety of responsibilities to ensure effective office operations
- Collaborated with various departments in scheduling multi-step appointments requiring multiple specialties
- Tracked and reported employee health compliance
- Managed company consortiums under federal regulations
- Created and managed all off-site testing schedules and pricing agreements
- Managed billing for in-office services and off-site contracts
- Ensured precise data entry and updated statistics for accurate report generation
Education
Associate of Arts Degree -
Minnesota North College
Hibbing, MN12.2023
Skills
- Supportive team player
- Excellent communication
- Multitasking
- Problem-solving
- Calendar management
- Report generation
- Scheduling
- Records management
- Document management
Timeline
Office Coordinator II
Arrowhead Economic Opportunity Agency
12.2023 - 02.2025
Billing & Records Specialist
Range Mental Health Center
01.2023 - 11.2023
Credentialing Specialist
Fairview Range Medical Center
03.2022 - 12.2022
Jobcare Specialist
Fairview Range Medical Center
01.2000 - 03.2022
Associate of Arts Degree -
Minnesota North College
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