Diana Valle
Medical Assistant
West Covina,CA
Summary
Detail-oriented Medical Receptionist with 4-years background performing basic clerical tasks to keep office running smoothly. Collaborative team player dedicated to helping patients and staff. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Overview
6
6
years of professional experience
Work History
Medical Front Office Receptionist
Southern California Medical Center
El Monte, CA
03.2023 - 05.2023
- Set up appointments for physician visits and procedures using calendar software.
- Entered insurance, demographics and health history into patient database.
- Informed patients of financial responsibilities prior to rendering services.
- Processed patient payments and scanned identification and insurance cards.
- Called patients to confirm scheduled appointments and obtain additional details.
- Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
- Photocopied insurance cards, documented details and verified patient coverage for upcoming procedures or appointments.
Sales Associate
Michael Kors
Ontario, CA
07.2021 - 01.2022
- Helped customers find specific products, answered questions and offered product advice.
- Answered incoming telephone calls to provide store, products and services information.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Collected payments and provided accurate change.
- Worked with fellow sales team members to achieve group targets.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Used technology resources to assist customers in locating and selecting items.
Medical Assistant/Biller
Huntington Specialist
Monrovia, CA
11.2018 - 12.2020
- Managed all payments processing, invoicing and collections tasks.
- Processed and sent invoices, adjustments and credit memos to customers.
- Communicated with insurance representatives to complete claims processing or resolve problem claims.
- Reviewed account information to confirm patient and insurance information is accurate and complete.
- Reviewed claims for coding accuracy.
- Scheduled and confirmed appointments.
- Answered and directed incoming calls using multi-line telephone system.
Medical Assistant
Elite Health Rehabilitation Center
West Covina, California
10.2017 - 08.2018
- Scheduled appointments for patients via phone and in person.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Measured vital signs and took medical histories to prepare patients for examination.
- Organized charts, documents and supplies to maintain team productivity.
- Documented notes during patient visits.
- Incorporated outside records into charts and EHR.
- Treated patients to relieve pain, develop or restore function and maintain maximum performance.
- Observed and reported patient reaction to treatment or changes in condition, facilitating appropriate follow-up.
- Administered simple range of motion exercises.
Education
Associates - Medical Assistant
North West College
West Covina07.2017
High School Diploma -
North Park High School
Baldwin Park 05.2012
Skills
- HIPAA Guidelines
- Referral Verification
- Front Desk Operations
- Administering Medications
- Verbal and Written Communication
- Organization and Time Management
- Medical Recordkeeping
- Medical Charting
- Detail-Oriented
- Medical Report Preparation
- CPR Certified
- Appointment Scheduling
- Technologically Savvy
- Medical Records Verification
- Insurance Authorizations
- Data Entry Software
Languages
Spanish
Limited
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
It is never too late to be what you might have been.
George Eliot
Timeline
Medical Front Office Receptionist
Southern California Medical Center
03.2023 - 05.2023
Sales Associate
Michael Kors
07.2021 - 01.2022
Medical Assistant/Biller
Huntington Specialist
11.2018 - 12.2020
Medical Assistant
Elite Health Rehabilitation Center
10.2017 - 08.2018
Associates - Medical Assistant
North West College
High School Diploma -
North Park High School
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