Diana Vasquez-Martinez
Summary
Efficient Healthcare Administrative Professional with over 5 years of experience in medical office operations, patient coordination, and administrative support. Skilled in maintaining confidential records, managing correspondence, and optimizing daily operations in HIPAA-compliant environments. Demonstrates strong leadership and communication skills, enhancing team effectiveness and patient satisfaction. Fluent in Spanish.
Overview
5
5
years of professional experience
Work History
Administrative Assistant / Co-Manager
Burke Optometry
Lodi, CA
05.2026 - Current
- Supported day-to-day operations of busy medical office, equipping staff with training, resources, and support for effective performance.
- Coordinated staff activities and addressed operational needs to sustain efficient office environment.
- Administered monthly payments and facilitated payroll and 401(k) contribution processes.
- Schedule and participate in meetings related to continuing education, office projects, and process improvement.
- Coordinate office events and activities from planning through execution.
- Manage the office's social media presence by creating and sharing educational content and promoting available services.
- Collaborate with staff and providers to identify opportunities to improve office operations and patient experience.
Optometric Technician / Receptionist
Burke Optometry
Lodi, CA
07.2023 - 05.2026
- Performed pre-testing for pediatric and adult patients and obtained diagnostic images using specialized ophthalmic equipment.
- Scheduled and coordinated patient appointments to ensure efficient patient flow and minimize wait times.
- Communicated effectively with patients by phone, email, and in person about appointments, office procedures, and services, enhancing patient satisfaction.
- Collaborated closely with doctors and clinical staff to support patient care and ensure smooth daily operations.
- Maintained confidential patient records in accordance with HIPAA and healthcare privacy requirements.
- Managed correspondence and office documentation, ensuring organization and accuracy to support operational efficiency.
- Participated in staff meetings and contributed ideas for improving office operations and promoting services.
Optometric Technician / Optician
Eyeglass World
Stockton, CA
06.2021 - 07.2023
- Provided high-quality customer and patient service in a fast-paced healthcare environment.
- Worked directly with doctors and clinical staff to support daily patient care and office needs.
- Coordinated incoming calls, emails, and appointment-related communication to ensure efficient patient flow.
- Clarified insurance benefits and addressed patient inquiries regarding coverage to enhance understanding and satisfaction.
- Facilitated training and onboarding of new staff to promote consistency in patient care and service standards.
- Maintained patient confidentiality and followed HIPAA compliance requirements.
Executive Assistant, Part-Time
Vazquez Electric
Stockton, CA
06.2025 - Current
- Coordinated project schedules between contractors and customers to ensure timely communication and project progress.
- Assisted in preparing customer project quotes and communicated pricing information to facilitate decision-making.
- Created and distributed invoices and responded to customer questions regarding billing and project costs.
- Maintained organized project documentation to support administrative operations and streamline information retrieval.
- Submitted permits and documentation to ensure compliance with regulations for cities, counties, and utility providers.
Education
Some College -
San Joaquin Delta College
Stockton, CAHigh School Diploma -
Ronald E. McNair High School
Stockton, CASkills
- Healthcare Administration
- Patient scheduling
- HIPAA Compliance
- Confidential Records Management
- Administrative Support
- Office Operations
- Project coordination
- Meeting & Event Coordination
- Staff Training & Support
- Patient and Customer Service
- Payroll administration
- Benefits assistance
- Microsoft Office
- Digital Marketing
- Multitasking skills
- Attention to Detail
- Professional Communication
PROFESSIONAL SUMMARY
- Fluent in Spanish.
Timeline
Administrative Assistant / Co-Manager
Burke Optometry
05.2026 - Current
Executive Assistant, Part-Time
Vazquez Electric
06.2025 - Current
Optometric Technician / Receptionist
Burke Optometry
07.2023 - 05.2026
Optometric Technician / Optician
Eyeglass World
06.2021 - 07.2023
Some College -
San Joaquin Delta College
High School Diploma -
Ronald E. McNair High School