Diana Vertiz
SANBERNARDINO,CA
Summary
Detail-oriented Assistant Manager offers more than extensive progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking, and decision-making skills.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
1
1
Language
5
5
years of professional experience
Work History
Assistant Manager
McDonald's
SANBERNARDINO, CA
06.2023 - Current
- Supervised team members to ensure efficient restaurant operations.
- Trained new staff on customer service and food preparation standards.
- Managed inventory levels and ordered supplies as needed for daily operations.
- Coordinated shift schedules to optimize workforce coverage and efficiency.
- Ensured compliance with health and safety regulations during service hours.
- Resolved customer complaints promptly to enhance guest satisfaction experience.
- Facilitated resolution of conflicts between team members to maintain a harmonious work environment. between team members in an effective manner.
- Collaborated with management on developing strategic plans for achieving business goals.
- Developed a system for tracking inventory and ordering supplies.
- Delegated work to staff, setting priorities and goals.
- Recruited and trained new employees to meet job requirements.
Assistant Manager
Del taco
SANBERNARDINO, CA
05.2021 - 06.2023
- Supervised team members to ensure efficient restaurant operations.
- Trained new staff on customer service and food preparation standards.
- Resolved customer complaints promptly to enhance guest satisfaction experience.
- Managed inventory levels and ordered supplies as needed for daily operations.
- Implemented promotional campaigns to drive sales during peak hours.
- Implemented quality control measures to uphold company standards.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Maintained up-to-date knowledge of company products and services.
Education
Bloomington High School
Bloomington, CASkills
- Inventory management
- Quality control
- Customer service
- Staff training
- Team leadership
- Task delegation
- Workflow organization
- Operational oversight
- Problem solving
- Conflict resolution
- Interpersonal communication
Languages
Spanish
Limited
Timeline
Assistant Manager
McDonald's
06.2023 - Current
Assistant Manager
Del taco
05.2021 - 06.2023
Bloomington High School