Diana Villegas
Santa Barbara,CA
Summary
Bilingual Front Desk Receptionist with extensive experience in customer service and office administration. Skilled at managing check-in/check-out processes and coordinating with team members to enhance guest satisfaction. Adept at handling high call volumes and maintaining accurate data entry records. Committed to ensuring a positive experience for every visitor.
Overview
2
2
Languages
4
4
years of professional experience
Work History
Front Desk Receptionist
Citadel Auto Care
Redwood City, California
03.2022 - 07.2026
- Managed incoming phone calls and directed them to appropriate staff members.
- Greeted and welcomed visitors with a friendly and professional demeanor.
- Performed data entry into computer systems to maintain accurate records of customer information.
Education
High School Diploma -
Menlo Atherton High School
Atherton, CA06-2026
Skills
- Customer service
- Data entry
- Effective communication
- Time management
- Problem resolution
- Office organization
- Multilingual communication
- Customer relationship management
- Microsoft Office proficiency
- Conflict resolution
- Appointment scheduling
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
Front Desk Receptionist
Citadel Auto Care
03.2022 - 07.2026
High School Diploma -
Menlo Atherton High School