Diana Claudia Gligor
Sunnyside,USA
Summary
Friendly professional with strong understanding of hospitality and food and beverage industries. Extensive knowledge of cuisine and food and wine pairings. Personable individual possessing strong work ethic and great flexibility. Dedicated to delivering positive customer experience through genuine hospitality.
Overview
17
17
years of professional experience
Work History
Lead Server
Atera Restaurant
Tribeca, NY
02.2019 - 02.2025
- Developed a deep understanding of Two Michelin-star service standards in a high-pressure environment
- Collaborated daily with Executive Chef Ronny Emborg and General Manager Katin Shalit to ensure seamless service execution.
- Delivered exceptional guest experiences with precision, efficiency, and professionalism.
- Took detailed orders, managed guest requests, and exceeded expectations in a fine-dining setting.
- Developed a deep knowledge of seasonal ingredients and luxury foods, delivering a 12-course tasting menu experience to guests with pairings.
- Contributed to pre- and post-service operations including setup, breakdown, and cleanliness.
Assistant Manager
Finestra Restaurant
Upper East Side, NY
05.2014 - 01.2019
- Focused on delivering exceptional customer service while smoothly managing day-to-day operations.
- Managed and trained staff in alignment with restaurant standards and protocols.
- Anticipated guest needs, maintained dining room flow, and addressed concerns promptly.
- Handled inventory, as well taking care of ordering for both FOH and BOH.
- Constantly working on maintaining cleanness in restaurant that complied with the Department of Health.
Host
Heineken
Arad, Romania
10.2007 - 01.2013
- Delivered outstanding hospitality while promoting brand products.
- Increased client base through excellent service and targeted marketing strategies.
- Created engaging product displays to attract new customers.
- Offered tailored product suggestions to meet individual customer needs.
Education
Associate - Culinary and Nutrition Management
LaGuardia Community College
New York, NYBachelor of Applied Science - Social Science
University of Arad, Aurel Vlaicu
Arad, RomaniaSkills
- Microsoft Word and Excel
- Point of Sale (POS) system operation
- Interpersonal Skills: Strong ability to build and maintain positive relationships
- Communication: Excellent written and verbal communication skills
- Adaptability: Quick to adjust to new environments, challenges, and technologies
- Attention to Detail: Meticulous and thorough in completing tasks and reviewing work
- Organization: Highly organized with effective time and task management skills
- Passion for Food: Deep interest in culinary exploration and food culture
- Passion for Travel: Enthusiastic about discovering new places, cultures, and experiences
Certifications
- NYC Food Protection Certificate, 2021
- Proficient in Microsoft Word and Excel
Timeline
Lead Server
Atera Restaurant
02.2019 - 02.2025
Assistant Manager
Finestra Restaurant
05.2014 - 01.2019
Host
Heineken
10.2007 - 01.2013
Associate - Culinary and Nutrition Management
LaGuardia Community College
Bachelor of Applied Science - Social Science
University of Arad, Aurel Vlaicu