Summary
Overview
Work History
Education
Skills
scuba diving
Languages
Timeline
Generic

DIANA CRISTINA VELASQUEZ

Sunnyvale,CA

Summary

Enthusiastic and reliable professional who prides himself on providing excellent service and creating positive experiences, I maintain focus and a positive attitude in stressful situations and high-volume environments, I consider myself an organized, reliable and intelligent woman who manages multiple priorities with an attitude positive. I am willing to take on additional responsibilities to meet the team's objectives.

Overview

14
14
years of professional experience

Work History

SERVER

CROWN PLAZA
03.2023 - Current
  • Serving breakfast and lunch, I must do the hostess process, from receiving the customer, taking their order, serving the food, preparing drinks, cleaning and closing the table
  • Maintained a clean and orderly breakfast area for an enjoyable guest experience.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Banquet Server

Sheraton Hotels
01.2023 - Current
  • Enhanced customer satisfaction by providing efficient and friendly service during banquet events.
  • Ensured timely food delivery by effectively communicating with kitchen staff and coordinating efforts.
  • Maintained a clean and organized dining area for optimal guest comfort and enjoyment.
  • Assisted in setting up the event space, ensuring proper table arrangements and placement of utensils for seamless guest experience.

Barista

THE AMESWELL HOTEL
09.2021 - 03.2023
  • Enhanced customer satisfaction by efficiently preparing and serving coffee and beverages.
  • Helped management keep adequate supply on hand by notifying of shortages.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system (TOAST)
  • Cleaned counters, machines, utensils, and seating areas daily.

Account Director

ARITEX DE COLOMBIA
08.2018 - 05.2021


  • Lead the accounting department, preparation of financial reports, costs, budgets, budget execution, analysis of financial indicators, taxes, tax planning.
  • Managed budgets for multiple accounts, ensuring optimal allocation of resources for maximum impact.
  • Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
  • Increased financial efficiency by streamlining and automating financial reporting processes.

Accounting Manager

ASPAEN LICEO TACURI
07.2010 - 08.2018
  • Enhanced financial accuracy by implementing streamlined accounting processes and procedures.
  • Implemented an inventory and costing system for the restaurant where around 350 lunches had to be prepared daily.
  • Achieved timely financial reporting through diligent preparation and analysis of monthly, quarterly, and annual reports.
  • Reduced discrepancies in financial data with thorough account reconciliations and adjustments.


Financial Analyst

Colgate Palmolive Co
05.2016 - 12.2016
  • Support to Andean region accounting management, review of balance sheet and profit and loss statement in IFRS, US GAAP for the countries Colombia, Peru, Ecuador and Bolivia, among others.
  • expense provision analysis

Education

Bachelor of Science - Accounting

UNIVERSIDAD DEL VALLE
CALI, COLOMBIA
10.2015

Associate of Science - IFRS - INTERNATIONAL FINANCIAL STANDARDS

UNIVERSIDAD DEL VALLE
CALI, COLOMIA
10.2015

Skills

  • Order Management
  • Safe Food Handling
  • Account Development
  • Business Development
  • Financial Management
  • Cost Control
  • Report Preparation
  • Guest Engagement

scuba diving

I am a certified open water diver, for 3 years, and I have around 15 dives, I have dived in Colombia, Mexico and Hawaii

Languages

Spanish
Native or Bilingual
English
Professional Working

Timeline

SERVER

CROWN PLAZA
03.2023 - Current

Banquet Server

Sheraton Hotels
01.2023 - Current

Barista

THE AMESWELL HOTEL
09.2021 - 03.2023

Account Director

ARITEX DE COLOMBIA
08.2018 - 05.2021

Financial Analyst

Colgate Palmolive Co
05.2016 - 12.2016

Accounting Manager

ASPAEN LICEO TACURI
07.2010 - 08.2018

Bachelor of Science - Accounting

UNIVERSIDAD DEL VALLE

Associate of Science - IFRS - INTERNATIONAL FINANCIAL STANDARDS

UNIVERSIDAD DEL VALLE

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DIANA CRISTINA VELASQUEZ