Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

DIANA SARAI GONZALES

PA-S1
Kailua-Kona

Summary

Experienced with coordinating patient care activities, ensuring efficient scheduling and communication. Utilizes strong organizational and multitasking abilities to manage patient needs and administrative tasks smoothly. Knowledge of healthcare protocols and patient management to maintain high standards of care.

Overview

1
1
Language
8
8
Certifications
12
12
years of professional experience

Work History

Patient Care Coordinator

Dr. Monica Scheel Dermatology
02.2025 - 12.2025

· Coordinated provider schedules to optimize patient appointments

· Collected and inputted patient data to ensure accurate medical records

· Recommended and sold skincare products to enhance patient care experience

Compliance Coordinator/Recruiter

Hawaii Healthcare
01.2022 - 01.2024

· Collected, tracked, and maintained credentials of all field staff to ensure compliance with industry standards.

· Organized company records for audits to support regulatory compliance and facilitate review processes.

· Assisted payroll processing and coordinated quarterly newsletter distribution.

Patient Service Rep

Kapiolani Medical Center
01.2019 - 01.2020

· Greet patients upon arrival and ensure their visit is comfortable.

· Updated medical records and scheduled patients while obtaining necessary authorizations for specialty services.

Managed patient scheduling and appointment confirmations to enhance operational efficiency.

Provided exceptional customer service by addressing patient inquiries and resolving issues promptly.

Coordinated communication between patients and medical staff to ensure continuity of care.

Teacher/Tutor

Na'au Learning Center
01.2014 - 01.2020

Designed individual lesson plans and tutored elementary students to improve reading comprehension and writing skills.

· Established and maintained a learning center environment that fostered growth and development of children.

Developed engaging lesson plans tailored to diverse learning styles.

Implemented classroom management strategies to enhance student participation and behavior.

Collaborated with colleagues to create interdisciplinary projects fostering critical thinking skills.

Surgical Dental Assistant

Advanced Restorative Dentistry
01.2018 - 01.2019

· Assisted Doctor in implant surgeries, sinus lifts, and extractions to ensure successful patient outcomes.

Prepared the surgical room with sterilized equipment.

Captured intraoral scans using digital imaging technology. then edit and trim by using a program to correctly 3D print models to make aligners, bleaching trays, and night guards.

Dental Assistant/Front Office

Diamond Head Children's Dentistry
01.2015 - 01.2018

· Assisted doctor during patient examinations during examination and treatment of patients. Prepare patients, sterilize and disinfect instruments, set up instrument trays, prepare materials, and assist Doctor during dental procedures.

· Provide postoperative instructions prescribed by dentist. Record treatment information in patient records. Scheduled patient appointments efficiently and maintain clerical records, manually or using computer.

Assisted in preparing treatment rooms, ensuring cleanliness and readiness for patient care.

Provided chairside support during dental procedures, enhancing workflow efficiency.

Educated patients on oral hygiene practices and post-treatment care instructions.

Education

Master of Clinical Health Services -

University of Washington MEDEX Northwest PA Program
Kealakekua, HI
08.2027

Healthcare Administration - Exploratory Health Sciences

University of Hawai'i At Hilo
Hilo, HI
05.2022

Bachelor of Science - Human Development and Family Studies

University of Hawai'i At Manoa
Honolulu, HI
12.2020

High School Diploma -

Apple Valley High School
Apple Valley, CA
05.2012

Skills

    Critical thinking skills

    Documentation

    HIPAA compliance

    Medical terminology

    Proficient in EPIC

    Appointment scheduling

    Organizational skills

    Customer service

    Patient satisfaction

Certification

AHA ACLS (2026 EXP 2028)

Timeline

Patient Care Coordinator

Dr. Monica Scheel Dermatology
02.2025 - 12.2025

Compliance Coordinator/Recruiter

Hawaii Healthcare
01.2022 - 01.2024

Patient Service Rep

Kapiolani Medical Center
01.2019 - 01.2020

Surgical Dental Assistant

Advanced Restorative Dentistry
01.2018 - 01.2019

Dental Assistant/Front Office

Diamond Head Children's Dentistry
01.2015 - 01.2018

Teacher/Tutor

Na'au Learning Center
01.2014 - 01.2020

Master of Clinical Health Services -

University of Washington MEDEX Northwest PA Program

Healthcare Administration - Exploratory Health Sciences

University of Hawai'i At Hilo

Bachelor of Science - Human Development and Family Studies

University of Hawai'i At Manoa

High School Diploma -

Apple Valley High School
DIANA SARAI GONZALESPA-S1