Diandra Williams
Orlando,FL
Summary
Accomplished Escrow Closer with a proven track record at Fidelity National Title Insurance Company, adept in title searches and fostering client relationships. Excelled in reducing post-closing issues and discrepancies, enhancing team efficiency by over 30%. Skilled in Python and renowned for exceptional research, analysis, and customer service. Detail-focused Data Analyst with knowledge in data warehousing, process validation and business needs analysis. Proven to understand customer requirements and translate into actionable project plans. Dedicated and hard-working with passion for Big Data. Personable business professional bringing successful 5-years career in financial roles within large and fast-paced corporations. Release-planning specialist trained in advanced Excel modeling. Creative solutions architect with real-time problem-solving flexibility. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Escrow Closer
Fidelity National Title Insurance Company
09.2019 - Current
- Minimized post-closing issues by addressing any concerns raised during the escrow process promptly and professionally.
- Reduced discrepancies in transaction records by meticulously reviewing and reconciling financial documents.
- Facilitated the signing process for all parties involved in a transaction, providing clear instructions regarding necessary documentation and next steps.
- Developed strong relationships with clients and real estate professionals through exceptional customer service and prompt communication.
- Coordinated with various stakeholders, including buyers, sellers, lenders, and agents to facilitate smooth escrow closings.
- Organized multiple simultaneous transactions with minimal errors, leading to increased productivity and efficiency within the team.
- Maintained strict confidentiality of sensitive client data while handling a high volume of files and transactions.
- Utilized various online databases and public land records to verify ownership information.
- Analyzed title documents to identify potential issues and resolve any discrepancies.
Escrow Processor
First American Title Insurance Co
01.2017 - 12.2018
- Conducted closing processes with customers, realtors, lenders and attorneys.
- Assisted in training new team members on company procedures, enhancing overall team performance and productivity.
- Reduced potential legal issues by conducting thorough title searches and identifying potential risks or discrepancies.
- Supported continuous improvement initiatives within the organization by providing feedback and suggestions for enhancing workflow efficiency.
- Improved the efficiency of escrow processing by streamlining workflow and implementing time-saving strategies.
- Optimized internal communication within the team through regular check-ins and progress updates on ongoing projects.
- Maintained a high level of professionalism and attention to detail, resulting in consistently positive feedback from clients and colleagues alike.
- Demonstrated proficiency in utilizing industry-specific software for efficient handling of escrow-related tasks and record-keeping requirements.
Education
Associate of Science - Architectural Engineering
Valencia College
Orlando, FLData Analysis
Google Coursera
08.2024
Skills
Title searches
Research and analysis
Deadline-oriented
Document Preparation
Property Research
Legal Research
Data Entry
Python Programming
Excel Functions
SQL
Tableau Software
R Programming
Certification
- Certificate of Completion Google Coursera Data Analysis Training - 2024
Timeline
Escrow Closer
Fidelity National Title Insurance Company
09.2019 - Current
Escrow Processor
First American Title Insurance Co
01.2017 - 12.2018
Associate of Science - Architectural Engineering
Valencia College
Data Analysis
Google Coursera
- Certificate of Completion Google Coursera Data Analysis Training - 2024
Similar Profiles
Chloe Casovia-SrimongkolChloe Casovia-Srimongkol
Escrow Officer at Fidelity National Title Insurance CompanyEscrow Officer at Fidelity National Title Insurance Company
SCHYLER BOONESCHYLER BOONE
Escrow Assistant at Fidelity National Title Insurance CompanyEscrow Assistant at Fidelity National Title Insurance Company
Renee' SpecchialiRenee' Specchiali
Account Sales Manager at Fidelity National Title Insurance CompanyAccount Sales Manager at Fidelity National Title Insurance Company