Summary
Overview
Work History
Education
Skills
Timeline
DIANE BLAIR

DIANE BLAIR

BURNET,TX

Summary

Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.

Overview

33
33
years of professional experience

Work History

Office Manager

BLAIR ROOFING
01.1993 - 03.2024
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.

Assistant Store Manager

CEFCO
03.2019 - 09.2020
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.

General Store Manager

STRIPES
02.2015 - 01.2019
  • Increased customer satisfaction through exceptional service and well-trained, knowledgeable staff members.
  • Streamlined operational processes to improve overall store efficiency and reduce overhead costs.
  • Established a positive work environment by fostering open communication and promoting teamwork among employees.
  • Resolved customer complaints effectively by addressing their concerns promptly while adhering to company policies.
  • Maintained a clean, safe working environment compliant with all relevant health and safety regulations.

Bookkeeper

BOWLES & ASSOCIATES
03.2007 - 11.2009
  • Improved financial accuracy by reconciling accounts and identifying discrepancies in financial records.
  • Collaborated with external auditors to facilitate the annual audit process, providing necessary documentation as required.
  • Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.
  • Established QuickBooks accounting system to reflect accurate financial records.

Administrative Office Manager

HALEY ENGINGEERING
02.2001 - 09.2003
  • Managed financial operations for the business, ensuring accurate budgeting and timely invoice processing.
  • Enhanced customer satisfaction by addressing inquiries promptly and resolving issues professionally.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Managed payroll and benefits administration to ensure accuracy and compliance with company policies.

Head Waitress/Bookkeeper

HIGHLANDER RESTAURANT
01.1993 - 01.1994
  • Scheduling, Payroll, Accounting, Customer service, Assisted with tax audit

Garden Center Manager

BMC WEST
01.1991 - 01.1992
  • Customer Service, Ordering and maintaining plants and inventory, Cashier

Education

High School Diploma -

American School, Chicago, IL

CPC-A - Medical Coding

AAPC
01.2024
  • Medical Terminology
  • Anatomy
  • Pathophysiology

Skills

  • Microsoft Office
  • Office Management
  • Very proficient with computers and learning new software
  • High organizational skills
  • Professionalism
  • Customer Service
  • Document Management

Timeline

Assistant Store Manager - CEFCO
03.2019 - 09.2020
General Store Manager - STRIPES
02.2015 - 01.2019
Bookkeeper - BOWLES & ASSOCIATES
03.2007 - 11.2009
Administrative Office Manager - HALEY ENGINGEERING
02.2001 - 09.2003
Office Manager - BLAIR ROOFING
01.1993 - 03.2024
Head Waitress/Bookkeeper - HIGHLANDER RESTAURANT
01.1993 - 01.1994
Garden Center Manager - BMC WEST
01.1991 - 01.1992
American School - High School Diploma,
AAPC - CPC-A, Medical Coding

Similar Profiles

CREATE PROFILE
DIANE BLAIR