Diane Collins
North Greenbush
Summary
Dynamic operations professional with a strong background in financial analysis and operations. Skilled in developing strategic initiatives that improve service delivery and operational efficiency, ensuring adherence to regulations and effective resource allocation.
Overview
31
31
years of professional experience
Work History
Administrative Services Manager
The Preferred Group Plans, Inc
Albany
2024.05 - Current
- Execute all aspects of the administration fee billing
- Client reports and communication
- FSA/HRA Enrollments and claim processing
- Day-to-day administrative tasks related to personnel files or payroll processing
Owner/Operator
Style Circle
North Greenbush
2012.01 - Current
- Operate various machines to produce high-quality designs efficiently.
- Engage with clients to clarify vision and preferences for tailored design outcomes.
- Monitor the production process for quality control and consistency standards.
- Streamlined daily order and shipment organization to enhance processing efficiency.
- Developed a Shopify website and custom inventory solution.
- Managed financial records for sales and taxes.
Sales Associate
CAbi
North Greenbush
2009.03 - 2011.01
- Built and managed a personal client base by providing individualized wardrobe consultations, generating repeat business through exceptional customer service and relationship management.
- Sales Presentations
- Client Needs Assessment
- Inventory Coordination
- CRM/Customer Database Management
Mortgage Loan Officer/Loan Processor
Carteret Mortgage
Albany
2003.09 - 2006.10
- Educated clients on mortgage terms, conditions, and the application process clearly.
- Procured clients through leads provided by the company
- Assessed customer financial profiles to establish loan eligibility and identify risk factors.
- Coordinated communication between clients and underwriting teams to ensure efficient loan processing.
Associate Designer
Various Employers
New York
1995.05 - 2003.06
- Collaborated with the design team to create seasonal collections for women's fashion.
- Shop vendors for fabric and trims
- Participated in fittings and provided feedback on garment construction and fit.
- Coordinated with production teams to ensure design specifications were met accurately.
- Communicated with vendors regarding materials and timelines for project completion.
- Managed samples, documents, and supplies to facilitate smooth team operations.
Education
Associate of Arts - Fashion Design
The Art Institute of Philadelphia
Philadelphia1998-06
Some College (No Degree) - Business Administration And Management
Empire State University
Albany, NYSkills
- Strategic planning
- Financial strategy
- Financial analysis
- Finance reporting
- Budget reporting
- Contract management
- Operations management
- Staff management
- Human resources
- Data interpretation
- Shopify
- Microsoft 365
- Graphic Software
- Various software: QuickBooks Online, Formstack, Airtable, Mondaycom
Timeline
Administrative Services Manager
The Preferred Group Plans, Inc
2024.05 - Current
Owner/Operator
Style Circle
2012.01 - Current
Sales Associate
CAbi
2009.03 - 2011.01
Mortgage Loan Officer/Loan Processor
Carteret Mortgage
2003.09 - 2006.10
Associate Designer
Various Employers
1995.05 - 2003.06
Associate of Arts - Fashion Design
The Art Institute of Philadelphia
Some College (No Degree) - Business Administration And Management
Empire State University