Job Search Status
Open to workDesired start date: 2 weeks notice
Desired Job Title
Store ManagerAssistant Store ManagerShift LeaderLocation Preference
On-SiteLocation: Clementon, USA
Open to relocation: Yes
Open To Work
Diane Czarnecki
Clementon,USA
Work Preference
Summary
Experienced retail manager with 6 years of progressive leadership at Family Dollar, specializing in store operations, customer service, and inventory management. A Certified Customer Service Specialist dedicated to team success and operational excellence. Seeking to leverage my expertise in a Co Team Leader role at Ollie's Bargain Outlet, committed to delivering exceptional associate and customer experiences.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Store Manager
Family Dollar
Lindenwold, NJ
10.2024 - Current
- Oversaw all aspects of store operations, including sales, customer service, inventory management, and staff supervision.
- Ensured compliance with company policies, procedures, and safety regulations at all times.
- Developed employee schedules based on business needs while effectively managing labor costs within budget constraints.
- Utilized POS systems to track sales data, monitor inventory levels, analyze trends, and generate reports for informed decision-making.
- Developed and maintained strong relationships with key customers, addressing their needs and ensuring high levels of satisfaction.
- Conducted regular performance evaluations for staff members, providing constructive feedback and identifying areas for improvement.
Assistant Store Manager
Family Dollar
Lindenwold, NJ
03.2020 - 10.2024
- Assisted store manager in overseeing daily operations, including inventory management, staff scheduling, and customer service.
- Managed customer complaints and resolved issues promptly, maintaining a high level of customer satisfaction.
- Assumed responsibility for opening or closing the store as needed, ensuring proper cash handling procedures were followed.
- Developed strong product knowledge across multiple departments to assist customers with inquiries and provide personalized recommendations.
- Utilized point-of-sale (POS) system efficiently for processing transactions accurately while maintaining a friendly demeanor towards customers.
- Maintained accurate records of all financial transactions including cash handling procedures.
- Assisted in visual merchandising efforts, ensuring products were displayed attractively and according to brand guidelines.
Education
High school diploma or GED -
Overbrook High School
Pine Hill, NJCertificate - Office administration
Camden County College
Blackwood, NJ12-2011
Skills
Store management
Inventory management
Problem solving
POS systems
Time management
Guest services
Customer service
Team building
Staff scheduling
Administrative experience
Data entry
Certification
- Certified Customer Service Specialist
- May 2011 to Present
- ID #CCS128260 - ETA International Association
Additional Information
Authorized to work in the US for any employer
Timeline
Store Manager
Family Dollar
10.2024 - Current
Assistant Store Manager
Family Dollar
03.2020 - 10.2024
Certificate - Office administration
Camden County College
High school diploma or GED -
Overbrook High School