Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
11
11
years of professional experience
Work History
Lead Bartender
Skyline Tavern LLC
Portland , OR
10.2006 - 04.2017
Provided exceptional customer service by greeting and serving guests in a friendly, positive manner.
Maintained bar inventory, ordered supplies and restocked items as necessary.
Ensured compliance with all federal, state, local regulations and safety standards for alcoholic beverages.
Verified the age of customers purchasing alcoholic beverages.
Maintained cleanliness of work area including wiping down surfaces and washing glassware.
Performed cashier duties such as accepting payments from customers and making change accurately.
Monitored guest consumption of alcohol to ensure that no one became overly intoxicated.
Managed closing procedures such as counting money, balancing tills and reconciling receipts at end of shift.
Supervised other staff members in order to ensure tasks were completed correctly and efficiently.
Trained new bartenders on proper pouring techniques, responsible alcohol service policies and legal requirements regarding alcohol sales and service.
Created an atmosphere conducive to socializing among patrons through conversation and enthusiasm.
Talked easily with patrons to build rapport and earn repeat business.