Summary
Overview
Work History
Education
Skills
Timeline
Generic

Diane Hudson

Lebanon,US-TN

Summary

Experienced claim specialist successful at managing high caseloads in fast-paced environments. Organized, driven and adaptable with excellent planning and problem-solving abilities. Offering 25 years of experience and willingness to take on any challenge.

Overview

25
25
years of professional experience

Work History

Claim Specialist

Brentwood Services Administrators
Brentwood, TN
12.1999 - Current
  • Manage lost time and medical only claims for designated account for 17 years.
  • Complete timely 3 point contacts and claim investigations.
  • Handle files from beginning to end including settlements, mediations and litigation.
  • File reviews and account visits with clients.
  • Mentor less experienced adjusters as needed.
  • Review and assist less experienced adjusters with written communication to injured workers and physicians.

Claim Representative

Hartford Insurance
Nashville, TN
08.1997 - 11.1999
  • Complete timely 3 point contacts and claim investigations.
  • Beginning to end file handling including settlements, mediations and litigation.
  • File reviews and client visits with designated accounts.

Education

Bachelor of Arts - Business Administration

Cumberland University
Lebanon, TN
05.2002

Skills

  • Excels in customer service
  • Thorough claim and subrogation investigations
  • Detailed documentation
  • Excellent settlement outcomes and low litigation ratios
  • Teamwork and mentoring

Timeline

Claim Specialist

Brentwood Services Administrators
12.1999 - Current

Claim Representative

Hartford Insurance
08.1997 - 11.1999

Bachelor of Arts - Business Administration

Cumberland University
Diane Hudson