Diane Kortekaas

• Provided exceptional customer service, addressing inquiries and resolving issues effectively to enhance guest experiences and promote loyalty programs.
• Assisted in managing player accounts and ensuring accurate data entry for rewards tracking.

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• Processed incoming correspondence and orders promptly and efficiently while maintaining filings systems.
• Created a Promotional Presentation using Microsoft Power Point for a National Convention.
• Was laid off due to lack of incoming sales.

• Processed customer transactions efficiently using point-of-sale systems and maintained clean and organized check out area.
• Provided exceptional customer service, addressing inquiries and resolving issues promptly.

• Streamlined inventory management processes to enhance product availability and reduce stock discrepancies.
• Led team in implementing operational strategies that improved customer service and satisfaction ratings.
• Involved in all aspects of inventory including the unloading of semi trucks twice a week and stocking freight in the the appropriate place.