Diane M Lopez
Schererville,IN
Summary
Devoted in any position that I obtain. Willing and able to go above and beyond to reach individuals, to be a team player with organizational skills , motivation and leadership.
Overview
27
27
years of professional experience
Work History
Lead Sales Associate
Gap Inc
Chicago, IL
09.2015 - Current
- Answered questions and addressed, resolved or escalated issues for customers or fellow workers.
- Warmly greeted patrons upon entrance to store and offered assistance with finding needed items
- Promoted product and service offerings in an effort to increase revenue
- Scanned and bagged items and operated cash register to check out store patrons
- Implemented new marketing initiatives to drive sales and improve overall performance.
- Achieved and exceeded sales goals
- Provided exceptional customer service to foster client loyalty and satisfaction.
Receptionist
Real estate
Chicago, IL
06.2013 - 09.2015
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
- Sorted, received and distributed mail correspondence between departments and personnel.
- Operated multi-line telephone system
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Collected payments from clients and updated account balances.
Medical Assistant/Administrator
Bridgeport Foot Care
Chicago, IL
09.2004 - 07.2013
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Maintained detailed records of test results by entering data and patient information into computer.
- Collected and documented patient medical information such as blood pressure and weight.
- Updated inventory
- Obtained client medical history, including medication information, symptoms and allergies.
- Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes.
Administrator/Receptionist/SalesCoordinator
Metro Pier and Expo Authority
Chicago, IL
07.1999 - 02.2002
- Improved information collection and recordkeeping accuracy by creating, updating and managing customer communications.
- Assessed personnel performance and implemented incentives and team-building events to boost morale.
- Scheduled appointments with CEO management
- Ordered supplies for the management
- Data entry
- Accounting and Billing
Teacher's Assistant/Teachers Aide
St Lucy School
Chicago, IL
08.2013 - 11.2019
- Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency.
- Oversaw groups of up to 20-40 students at school and off-site locations, maintaining optimal safety and security.
- Used behavior modeling and specialized teaching techniques to share and reinforce social skills.
- Organized classroom materials to help teachers prepare for daily instruction and activities.
- Created lesson materials, visuals and digital presentations to supplement lesson plans.
- Supervised residential and day treatment children during class and on field trips.
- Distributed learning materials such as worksheets, textbooks and supplemental activities.
Clinique Consultant
Carson Pirie Scott
Chicago, IL
- Worked with students to provide educational, behavioral and emotional support
- Assisted teachers with supervision and care of group of 20-40 children
- Promoted physical, mental and social development by implementing classroom games and outdoor recreational activities
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Assisted customers by answering questions and fulfilling requests.
- Increased sales by offering advice on purchases and promoting additional products.
- Increased brand awareness through event marketing, demonstrations, sales and brand promotion.
Education
Diploma - Technical Sciences/Nursing Assistant
Bryman School of Nursing and Technical
Chicago, ILDiploma - General Studies
St Mary Perpetual Help High Schoool
Chicago, ILSkills
Team player
Problem solver
Multitasking
Organization
Leadership
Patience
Scheduling
Timeline
Lead Sales Associate
Gap Inc
09.2015 - Current
Teacher's Assistant/Teachers Aide
St Lucy School
08.2013 - 11.2019
Receptionist
Real estate
06.2013 - 09.2015
Medical Assistant/Administrator
Bridgeport Foot Care
09.2004 - 07.2013
Administrator/Receptionist/SalesCoordinator
Metro Pier and Expo Authority
07.1999 - 02.2002
Clinique Consultant
Carson Pirie Scott
Diploma - Technical Sciences/Nursing Assistant
Bryman School of Nursing and Technical
Diploma - General Studies
St Mary Perpetual Help High Schoool