Diane Love
CHICAGO,IL
Summary
Skilled Pharmacy Technician offering 33 years of experience and proven history in providing exceptional customer service from prescription drop-off to pick-up. Well versed in clean room procedures, regulatory guidelines and overall pharmacy operations.
Overview
7
7
years of professional experience
Work History
Lead Certified Pharmacy Technician
St. Bernard Hospital
03.2017 - Current
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Stocked, labeled and inventoried medication to keep accurate records.
- Prepared intravenous solutions, admixtures, respiratory drugs and other solutions using aseptic techniques.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Set up and modified patient profiles in Prime Rx to include current information such as medications and insurance details.
- Supervised 3 pharmacy technicians and coordinated day-to-day assignments.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
Pharmacy Technician
United Rx
04.2021 - 06.2021
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
- Processed over 60 prescriptions per day in busy pharmacy achieving decreased customer wait times and maintaining excellent customer satisfaction.
- Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
Pharmacy Technician
Hines VA Hospital
12.2016 - 03.2017
- Restocked automated medication dispensing equipment.
- Counted and labeled prescriptions with correct item and quantity.
- Liaised with other pharmacies to eliminate issues related to product expiration.
- Counted, measured and compounded medications following standard procedures.
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
- Communicated with prescribers to verify medication dosages, refill authorizations and patient information
Skills
- Recordkeeping and Documentation
- Payment Processing
- Prescription Order Verification
- Cash Register Operations
- Prescription Filling and Labeling
- Dispensing Medications
- Prioritization and Organization
- Detail-Oriented
- Customer Service
- HIPAA Compliance
- Aseptic Techniques
- Data Entry
Timeline
Pharmacy Technician
United Rx
04.2021 - 06.2021
Lead Certified Pharmacy Technician
St. Bernard Hospital
03.2017 - Current
Pharmacy Technician
Hines VA Hospital
12.2016 - 03.2017