Diane Martinez
Scheduler/ Receptionist
Granite City,IL
Overview
10
10
years of professional experience
Work History
Scheduling Specialist
Restorative Pain Management
Florissant, MO
01.2019 - Current
- Established rapport with callers to build loyalty and support retention goals.
- Provided detailed information about available services and requirements.
- Set up and updated Type accounts with latest information.
- Acted as first point of contact and set appointments for prospective clients.
Receptionist Assistant
Restorative Pain Management
Florissant, CO
04.2018 - 03.2019
- Resolved customer problems and complaints.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Maintained order and cleanliness of reception area for professional and inviting atmosphere.
Customer Service Representative
Lowes Home Improvment
Granite City, IL
06.2013 - 05.2017
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Responded to customer requests for products, services, and company information.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Answered constant flow of customer calls with minimal wait times.
Education
GED -
Swic
Granite City, IL 02.1991 - 03.1991
Skills
Documentation abilities
undefinedTimeline
Scheduling Specialist
Restorative Pain Management
01.2019 - Current
Receptionist Assistant
Restorative Pain Management
04.2018 - 03.2019
Customer Service Representative
Lowes Home Improvment
06.2013 - 05.2017
GED -
Swic
02.1991 - 03.1991
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