Diane Martinez
El Paso,TX
Summary
Adept at multitasking and guest engagement, I enhanced customer satisfaction at Cafe Fiore by delivering personalized service and maintaining high cleanliness standards. Skilled in problem-solving and forecasting guest’s needs, my hospitality service expertise led to seamless service transitions and efficient workflow, demonstrating a strong work ethic and exceptional customer service.
Overview
10
10
years of professional experience
Work History
Server
Cafe Fiore
03.2015 - 08.2016
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Server
Si Señor Restaurant
10.2006 - 04.2010
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Adapted to diverse customer needs, providing personalized service that increased guest satisfaction.
Education
High School Equivalency -
GED
Las Cruces, NMSkills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Professional Appearance
- Hospitality service expertise
- Memory retention
- Cleanliness standards
- Service prioritization
- Interpersonal Skills
- Problem-solving abilities
Affiliations
As a seeker of personal development, I take online courses with the Ghandi-King Global Academy, an institute of peace. All materials studied are on conflict resolve and peace.
Timeline
Server
Cafe Fiore
03.2015 - 08.2016
Server
Si Señor Restaurant
10.2006 - 04.2010
High School Equivalency -
GED
Similar Profiles
Emma OrtizEmma Ortiz
Server at Cafe FioreServer at Cafe Fiore
Taylor ManchandaTaylor Manchanda
Server at Cafe FioreServer at Cafe Fiore
Wilson LeonWilson Leon
Server Assistant at Caffe Di FioreServer Assistant at Caffe Di Fiore
Megan QuianMegan Quian
Tutor at Friends And Family MembersTutor at Friends And Family Members
Teandrea TateTeandrea Tate
Group Practice Manager (SHSS) at William Beaumont Army Medical CenterGroup Practice Manager (SHSS) at William Beaumont Army Medical Center