
Proven Corporate Travel Consultant at American Express GBT, adept in managing complex international travel and optimizing budgeting processes. Demonstrated expertise in itinerary planning and exceptional customer service, ensuring seamless travel experiences. Skilled in cross-cultural communication, significantly enhancing client satisfaction without incurring debit memos.
Delivered outstanding customer service by addressing inquiries and resolving issues promptly
Cultivated cross-cultural awareness to enhance team collaboration and communication
Orchestrated comprehensive itinerary planning to enhance travel experiences
Oversaw budgeting and cost control initiatives to optimize financial performance
Won top Pacesetter award 2003, 2005, 2007, 2010, 2011, 2014, 2018 and 2023.