Diane Novak
Limerick,PA
Summary
Motivated professional with a proven track record of embracing new challenges. Demonstrates strong work ethic and adaptability in dynamic environments. Exceptional interpersonal skills enhance collaboration and team effectiveness. Quick learner with ability to master new skills independently.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Realtor
Keller Williams Realty Group
Collegeville, PA
05.2022 - 07.2025
- Partnered with buyers to identify and secure homes, providing guidance on market conditions and property values.
- Supported clients through the contract-to-close process, ensuring accuracy and timely completion of paperwork.
- Collaborated with sellers on pricing strategies by reviewing market trends and recommending improvements before listing.
- Negotiated contracts to achieve fair and successful outcomes for all parties.
- Contributed to marketing efforts by coordinating events, managing vendor relationships, and supporting community outreach.
Work Sabbatical
Stay at Home Parent
Limerick, PA
06.2015 - 04.2022
- Provided full-time family support, including managing virtual schooling during COVID-19.
Team Lead, Contract & Revenue Management
Siemens Medical Solutions Health Services
Malvern, PA
10.2010 - 06.2015
- Supervised a team of 12–14 analysts, offering guidance on contract interpretation, revenue policies and billing processes.
- Coordinated month-end close activities, including variance validation, bad debt reviews, and balance sheet reconciliations.
- Provided documentation for state audits and worked with leadership on process improvements.
- Delivered training as needed on various contract revenue accounting policies and billing processes.
- Acquired by Cerner
Contract Revenue Analyst
Siemens Medical Solutions Health Services
Malvern, PA
08.2004 - 10.2010
- Reviewed contracts for compliance and accuracy while managing billing activities.
- Worked with Credit and Collections to resolve disputes and improve client satisfaction.
- Identified opportunities to recover revenue through careful review of contracts and records.
- Supported team onboarding and internal audit projects.
- Acquired by Cerner
Credit & Collections Analyst
Siemens Medical Solutions Health Services
Malvern, PA
04.2001 - 08.2004
- Monitored receivables and followed up with clients to resolve outstanding balances.
- Negotiated payment plans and worked with customers to reduce risk of bad debt.
- Created quarterly reports to highlight potential risk.
- Acquired by Cerner
Communications Specialist / Communications Assistant
Independence Blue Cross
Philadelphia, PA
03.2000 - 03.2001
- Drafted and distributed provider communications, including newsletters and updates.
Provider Services Representative
Independence Blue Cross
Philadelphia, PA
01.1999 - 02.2000
- Assisted physicians and office staff with policy, benefits, and claims questions in a call-center environment.
Education
Real Estate Practice -
Polley Associates School of Real Estate
10.2021
Real Estate Fundamentals -
Polley Associates School of Real Estate
07.2021
Bachelor of Science - Health Policy and Administration
The Pennsylvania State University
University Park, PA12.1998
Skills
- Real estate sales
- Market analysis
- Contract management
- Billing and revenue
- Negotiation skills
- Financial analysis
- Client relationship
- Team leadership
- Customer communication
- MicroSoft Office and Google Workspace proficiency
- Accounts receivable
Certification
Real Estate Salesperson License, Pennsylvania Real Estate Commission, 05/01/22, In referral, 07/01/25
Volunteer Experience
Malvern Preparatory School – Friar Football Club, 05/01/24-Present, Manage the team’s internal seasonal budget, ensuring responsible allocation of funds for equipment, meals, travel, and fundraising events., Serve as the primary point of contact for all parent communication, providing timely updates and coordinating involvement., Support and organize fundraising initiatives for the team, including event planning, and tracking contributions., Collaborate with coaches, staff, and parent volunteers to create a positive experience for student-athletes and families.
Timeline
Realtor
Keller Williams Realty Group
05.2022 - 07.2025
Work Sabbatical
Stay at Home Parent
06.2015 - 04.2022
Team Lead, Contract & Revenue Management
Siemens Medical Solutions Health Services
10.2010 - 06.2015
Contract Revenue Analyst
Siemens Medical Solutions Health Services
08.2004 - 10.2010
Credit & Collections Analyst
Siemens Medical Solutions Health Services
04.2001 - 08.2004
Communications Specialist / Communications Assistant
Independence Blue Cross
03.2000 - 03.2001
Provider Services Representative
Independence Blue Cross
01.1999 - 02.2000
Real Estate Practice -
Polley Associates School of Real Estate
Real Estate Fundamentals -
Polley Associates School of Real Estate
Bachelor of Science - Health Policy and Administration
The Pennsylvania State University