Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Interests
Timeline
Intern
Heba Diab

Heba Diab

Real Estate Sales Associate
Alexandria,VA

Summary

  • More than 20 years of experience in sales, customer service and hospitality.
  • Talented Realtor with 9 years experience of local and international experience.
  • Enthusiastic professional with drive and determination to succeed in new business development.
  • Excellent communicator skilled at relating with people at all levels and offering flexibility of working well on teams or individually.
  • Excellent time management and problem-solving skills.
  • Detail-oriented team and player with strong organizational skills.
  • Willingness to take on added responsibilities to meet team goals.

Overview

26
26
years of professional experience
5
5
years of post-secondary education
3
3
Languages

Work History

Realtor

Coldwell Banker
Reston, VA
12.2020 - Current
  • Handled day-to-day happenings of real estate office to consistently grow client base and increase revenue.
  • Completed property walkthroughs before completing deals to uphold accuracy in listings and appraisals.
  • Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
  • Advised and informed prospective clients on current market activities and conditions.
  • Compared recently sold area properties to determine competitive market prices.
  • Communicated with clients to understand property needs and preferences.
  • Advertised client properties through websites, social media, and real estate guides.
  • Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
  • Wrote contracts to outline sales and purchases of properties.
  • Educated clients on changing or updating properties, buying, and selling techniques and processes to maintain curb appeal.
  • Maintained connections with clients to encourage repeat business and referrals.
  • Marketed and sold property for clients by hosting open houses and advertising online and in print.
  • Presented purchase offers to sellers for consideration.
  • Wrote listings detailing and professionally highlighting property features to increase sales chances.
  • Negotiated, facilitated, and managed real estate transactions.
  • Developed and maintained relationships with clients through networking, postcards, and cold calling.
  • Developed and implemented strategic marketing plans to increase potential for selling properties and generate more leads.
  • Developed and presented proposals to clients to raise awareness of potential real estate investments.
  • Conducted comprehensive market analysis to identify opportunities for investors.
  • Advised clients on market conditions and property value for informed decision-making.

Real Estate Agent

The Caza Group, Keller Williams Realty
Reston, VA
04.2019 - 11.2020
  • Prospect and generate buyers and sellers consistent leads.
  • Develop a database by adding 5 contacts daily
  • Keeping in touch with all database members through the 36 touches
  • Doing 2 open houses weekly
  • Developed and maintained relationships with clients through networking, postcards, and cold calling.
  • Presented purchase offers to sellers for consideration.
  • Negotiated, facilitated, and managed real estate transactions.
  • Communicated with clients to understand property needs and preferences.
  • Developed and presented proposals to clients to raise awareness of potential real estate investments.
  • Collaborated with mortgage companies to accurately determine loan and mortgage options for clients.
  • Negotiated contracts with buyers and sellers to maximize customer savings.
  • Developed new business and managed new and existing clients.

Property Consultant

Coldwell Banker
Dubai, United Arab Emirates
02.2013 - 05.2017
  • Top producer for Emaar's and Dubai Properties new construction residential projects.
  • Offering suggestions to clients on prevailing market conditions, prices and mortgages.
  • Promotion of Sales properties, through advertisements, open houses, etc
  • Leveraged market knowledge and analysis to provide guidance and advice on best options for clients.
  • Established positive flow of communication with agents, clients, attorneys and personnel involved in closing transactions.
  • Coordinated appointments to show tenants and buyers prospective homes.

Sales Associate

SODIC Developments
Cairo , Egypt
06.2011 - 04.2013
  • Offering clients the available units of SODIC Developments.
  • Use marketing initiatives to create brand awareness amongst local real estate brokers and potential home buyers to generate adequate traffic and sales.
  • Manage model condos during all hours of operation including most weekends.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Educated clients on promotional offerings and payment plans.

Sales and Conventions Sales Manager

Sheraton Cairo Hotel, Towers & Casino
Cairo
01.2003 - 01.2011
  • Inspecting the Banquet and meeting rooms on daily basis to ensure that all facilities are in great condition.
  • Collaborating with outside vendors for events requirements (Flower arrangements, sound and light systems..etc.
  • Supervising the daily operations of the banquet department including providing support and training to fellow banquet associates.

Banquet Sales Coordinator

El Gezirah Sheraton Hotel, Tower & Casino
Cairo , Egypt
07.1997 - 12.2002
  • Greeting clients walking in to the banquet sales center and showing them the conference rooms and wedding venues.

Education

Bachelor of Arts - Language Arts Education

Cairo University
Cairo, Egypt
09.1990 - 06.1994

Diploma - Communication

American University of Cairo
Cairo, Egypt
09.1996 - 06.1998

Skills

    Real Estate Sales

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Accomplishments

  • Sterling Society Award Winner, Coldwell Banker Realty 2022
  • International Diamond Society Award Winner, Coldwell Banker Banker Realty 2021
  • NVAR Top Producer from 2020 till 2022

Additional Information

Real Estate Active Licenses:

Virginia, Washington DC and Maryland


International Trainings:

  • Sales Negotiation Training - Dubai Properties 2014
  • Real Estate Broker certification from Dubai Land Department - 2013
  • Super Star Training: Topic on how to be a good supervisor - SODIC Development - Cairo 2012
  • Presentation Skills Training - Cairo Sheraton Hotel, Towers and Casino - 2009
  • Six Sigma Training - Cairo Sheraton Hotel ,Towers and Casino - 2005


My Favorite Book:

Ninja Selling book by Larry Kendall influenced me in several ways. The book helped me to develop mindset that prioritizes building relationships and adding values to my clients' lives over simply closing deals which helped me to have a sustainable business based on referrals.

Furthermore, this book helped me to emphasize the importance of integrity, authenticity, and a focus on clients needs.

Interests

Helping immigrants to settle down by assisting them to find rental properties and build their credit to qualify to become homeowners

Teaching Arabic as a foreign language

Writing a blog for first time home buyers

Volunteering to teach English to refugees

Timeline

Realtor

Coldwell Banker
12.2020 - Current

Real Estate Agent

The Caza Group, Keller Williams Realty
04.2019 - 11.2020

Property Consultant

Coldwell Banker
02.2013 - 05.2017

Sales Associate

SODIC Developments
06.2011 - 04.2013

Sales and Conventions Sales Manager

Sheraton Cairo Hotel, Towers & Casino
01.2003 - 01.2011

Banquet Sales Coordinator

El Gezirah Sheraton Hotel, Tower & Casino
07.1997 - 12.2002

Diploma - Communication

American University of Cairo
09.1996 - 06.1998

Bachelor of Arts - Language Arts Education

Cairo University
09.1990 - 06.1994

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Heba DiabReal Estate Sales Associate