Diane Pietrowski
USPS
Toledo,OH
28
years of professional experience
Dynamic professional with experience at USPS, excelling in customer satisfaction and telephone etiquette. Proven ability to enhance operational efficiency and improve service quality. Skilled in cash handling and management, with a strong focus on teamwork and creating positive environments. Recognized for effectively addressing inquiries and ensuring timely task completion.
Work History
Clerk
9 Years 10 Months- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
Library Aide
4 Years 5 Months- Supported the creation of a positive learning environment by enforcing library rules and addressing any disruptive behavior promptly and professionally.
- Collaborated with other library aides to create an efficient team dynamic and ensure smooth operations across all departments.
- Improved library organization by accurately shelving books and materials according to the Dewey Decimal System.
- Provided essential clerical support through tasks such as data entry, filing, processing interlibrary loans requests, and updating patron records.
Education
Associate of Applied Science - Medical Secretary
Skills
Telephone etiquette
Customer satisfaction
Cash handling
Cash management
Timeline
Clerk
USPS
09.2014 - 07.2024Read More
Library Aide
St. Vincent Mercy Medical Center
02.1996 - 07.2000Read More
University of Toledo
Associate of Applied Science from Medical Secretary
Read More