DIANE PORTER
Tuscaloosa,AL
Summary
To obtain a position as a director within the mental health field which requires 72 months or more extensive experience in a clinical behavioral health setting such as providing the provision and supervision of mental and substance abuse conditions.
Overview
31
31
years of professional experience
Work History
Habilitation Treatment Coordinator III
Alabama Department of Mental Health
08.2021 - Current
- Conduct interdisciplinary treatment meetings with individuals with Schizophrenia, Schizo-affective Disorder, Suicidal, self-injury behaviors, and depression within the mental hospital
- Coordinate and facilitate all team meetings, including the patient and the interdisciplinary Team to Care Plan Updates, Post Hospitalization, Administrative Review, PRN medication meetings, Restriction meetings, and 1:1 meeting
- And advocacy meetings requested by the patient
- As the Care Plan Coordinator, my job entails updating the patient’s Care Plan, including progress notes in the Electronic Health Record regarding any patient meeting
- As the Care Plan Coordinator my job entails reviewing all patients’ charts completed by each discipline that has the patient on their caseload
- The Care Plan Coordinator sends out notifications to discipline and supervisor to correct problem areas in the file to ensure information is in compliance with the Joint Commission
- Conduct accountability rounds on the living arears to ensure all patients are always accounted for
- Serve on a committee to address patient concerns when allegations have been reported, and actively engaging with other selected members to address problems and complete a correction action plan
- Knowledge of psychological principles and techniques
- Ability to verify relevant client information is ascertained/available for use
- Ability to management client/patient file information accurately
- Ability to work effectively with other staff and outside support agencies
- Ability to accurately complete records, forms, reports, and other related client/patient documentation
- Ability to interact effectively with clients/patients and their families
- Ability to communicate with others, both verbally and in writing, in an appropriate and professional manner.
Community Transition Housing Specialist/Residential Monitor
Alabama Department of Mental Health
04.2017 - 12.2021
- Coordinate and assist in diagnosed Intellectual Disability transition to housing in the community from group home setting
- Complete a housing assessment with each individual seeking housing to determine housing goals such as budget, and housing demographics
- Collaborate services with local Housing Authority officials to obtain Section 8 vouchers and public housing assistance for individuals requesting low-income housing
- Assist individuals with completing housing paperwork, background checks, getting identification, and assistance applying for Social Security Administration
- Coordinate services with city officials, landlords, and other agencies in the community that provide utility and rent assistance
- Attend Housing/HMIS meeting to discuss housing issues and housing statistics and strategies to decrease homelessness
- Develop & implement action plans to improve staff development as well as the delivery of patient care via attending all person-centered planning/special team meetings to maintain effective working relationships with subordinates, associates, and representatives of other departmental and governmental agencies Completes special assignments related to the operation of Regional Community Services
- Provides training, consultation and technical assistance to regional service providers and case management agencies
- Promotes the department’s mission, initiatives, and Community Services Director directives by exhibiting leadership qualities that create an environment of professionalism, creditability, trust, transparency, and support internally among all departmental staff and externally among all stakeholders
- Serves as Region II Community Services staff on-call on a rotating basis to address questions or concerns that might arise during non-office hours
- Ensures that reports and documentation meet DMH standards
- Attends person-centered planning meetings and special team meetings as needed
- Comp Coordinate and assist in diagnosed Intellectual Disability transition to housing in the community from group home setting.
- Provided professional services and support in a dynamic work environment.
- Excellent communication skills, both verbal and written.
- Self-motivated, with a strong sense of personal responsibility.
- Developed and maintained courteous and effective working relationships.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Provides daily leadership, direction, supervision, and support to Support Coordinators within Region IV
Alabama Department of Mental Health
01.2021 - 07.2021
- Identifies and coordinates learning needs; arranges for mentorship, provides clear expectations, facilitates orientation and ongoing learning to build capacity, self-reliance, and knowledge
- Develops and supports successful working relationships among colleagues to promote collaboration, productivity, and retention to maintain an effective and professional work environment
- Supports team in applying critical thinking in a Person-Centered and strength-based approach
- Engages colleagues in creative and collaborative thinking that leads to innovative solutions, including access to resources outside of normal, customary options
- Empowers and supports the autonomy of colleagues in achieving their goals and objectives; evaluates and communicates colleague performance
- Participates and encourages colleagues to engage with external community committees, workgroups, and events as available
- Assess utilization and the quality of support coordination for everyone served
- Ensures that policies and procedures are appropriately implemented so that service coordination supports the individual’s goals and measurable outcomes
- Maintains exceptional customer service standards, analyzing and resolving quality and customer service problems, identifying trends, and recommending solutions and system improvements
- Initiates and participates in community outreach to support the Alabama Department of Mental Health and ensures they are represented in a manner that promotes the mission, vision, and values
- Ability to plan, prioritize, and organize work efficiently; work under pressure and deadlines, analyze problems, propose reasonable solutions, make logical decisions, carry out decisions made, and follow up with feedback as appropriate
- Ability to assess and address deficits in Support Coordinators' competencies including person-centered planning, resource allocation decision-making, risk assessment and mitigation, and other core functions of care management
- Ability to analyze and categorize data and information to determine consequences and identify and select alternatives
- Ability to advise and interpret the application of policies, procedures, and standards
- Ability to supervise and provide leadership to Support Coordinators.
Addictions Counselor {Substance Abuse Residential Inpatient}
Indian Rivers Mental Health
10.2016 - 04.2017
- Significant responsibility for implementation of behavioral and behavioral health programs with providers as part of population health management activities and other implementation of programs and management of resources within the Health Plan and as a resource for network facilities, providers, and employer groups
- Engaged with the incident response team and led the process of documenting event details, creating incident response letters either when requested or proactively based on severity
- Participated in Continuous Quality Improvement Principles: promotes the integration of Continuous Quality Improvement Principles in service delivery
- Served on the Assertive Community Treatment Team (ACT) in which rehabilitation and support to those with a serious mental illness were provided throughout the incident reporting period
- Coordinated and referred individuals to inpatient and outpatient services for mental health assessments as well as Tuscaloosa’s Court Referral Division transitional phase from inpatient to community care, housing.
Hope VI Supportive Community Case Manager & Supported Employment Liaison
Tuscaloosa Housing Authority
01.2006 - 03.2014
- Assist individuals with completing paperwork, obtaining necessary documentation to apply for Section 8 and Public Housing
- Utilized technology system used to collect client-level data and data on the provision of housing and services to homeless individuals and families and persons at risk of homelessness
- Each Continuum of Care (CoC) is responsible for selecting an HMIS software solution that complies with HUD's data collection, management, and reporting standards
- Work and collaborated services with landlords and community stakeholders to seek housing and utility assistance for homeless individuals
- Managed incident management bridge calls with support teams, on-call support application teams and management
- Possess strong organizational skills with ability to meet a demanding workload
- Developed and implemented residential training and counseling programs under the Community Supportive Service Plan as part of the Hope VI Revitalization Plan
- Coordinated services with Public Housing and Section 8 to prevent housing eviction.
Therapist & Case Manager Supervisor & Supportive Employment Coordinator
Indian Rivers Mental Health
06.1999 - 12.2005
- Developed educational plans to achieve results and ensure alignment with company goals and objectives through employee training and development initiatives
- Provided guidance to business units regarding solutions to security issues requiring investigation
- Performed quality mental health assessments and supervised quality case management services for consumers
- Extensive experience in intellectual and developmental disabilities (IDD), specifically with people who have IDD and mental health and/or challenging behavior needs
- Demonstrated an effective, adaptive leadership style that promotes innovation and accountability, and establishes work priorities, delegate pertinent activities.
Home Interventionist
Community Service Programs of West Alabama
10.1998 - 05.1999
- Conducted assessments of children referred by pediatricians, social workers, and other community professionals designed to measure physical, motor, sensory, and cognitive development
- Provided quality assurance analysis and reviews
- Attended all IEP meetings and reviewed client objectives, progress, and subsequent plans
- Effective leadership capabilities; uncompromising integrity and ethics; and a demonstrated ability to deliver global security excellence to ensure that the Investigations and Counterintelligence organization continues to set industry-wide standards
- Worked with all individuals utilizing Applied Behavior Analysis to identify triggers for behavioral issues; provided pathways and practices to curb and replace bad behaviors with positive ones toward social interaction
- Employed various strategies and assistive devices to facilitate communication development for children with autism spectrum disorder.
Addictions Counselor
Indian Rivers Mental Health Center
02.1994 - 10.1998
- Developed and independently conducted psychosocial assessments with patients and their family to develop and formulate a treatment plan according to the patient’s identifying problem by coordinating with the patient and family as well as the interdisciplinary treatment team
- Provide case management services to individual with substance abuse issues
- Assist and Coordinate Substance Abuse Intensive Inpatient Residential Treatment Programs as assigned by supervisor and according to applicable policies and procedures
- Coordinate and Facilitate Inpatient substance abuse individual and groups
- Provide Individual Therapy as needed
- Coordinated services with agencies across the state of Alabama to get resident entered for substance abuse treatment
- Attended meetings with local authorities to discuss prevention and intervention techniques to offer better services to reduce recidivism
- Coordinated and referred patients to inpatient and outpatient services
- Responsible for completing assessments and case plans for each assigned patient to determine case management needs.
Education
Master of Social Work -
The University of Alabama
Tuscaloosa, AL12.2013
Master of Science, Counseling -
University of West Alabama
Livingston, AL12.2001
Bachelor of Arts, Sociology -
Stillman College
Tuscaloosa, AL05.1993
Skills
- HIPAA Compliance
- Patient Care Coordination
- Treatment Planning
- Exam Room Preparation
Otherexperience
- Associate License Counselor (ALC048
- Supervisor Case Manager & Certified Mental Illness Case Manager
- Certified Substance Abuse Case Manager
- Certified – Mental Health First Aid Trainer USA
- Person Center Thinking Training
- CQL accreditation (Basic Assurances and Personal Outcomes Measurements assessments
- QPR accreditation (Suicide Prevention Gatekeeper Program
- 500 Hours West Alabama Aids Outreach, Tuscaloosa, AL (Internship Field Education)
- Demonstrated knowledge of community resources, social service agencies, and rental agreements
- Ability to relate effectively to diverse groups of people from all social and economic segments of the community.
- Knowledge of interviewing and psychological evaluation skills
- 500 Hours DaVita Dialysis, Tuscaloosa, AL (Internship Field Education)
- Ability to foster a collaborative team approach to solving challenging situations.
- Provided consultation regarding behavior management practices.
- Maintained a positive relationship with all clinicians, facilities to execute the initiatives needed to drive outcomes.
Timeline
Habilitation Treatment Coordinator III
Alabama Department of Mental Health
08.2021 - Current
Provides daily leadership, direction, supervision, and support to Support Coordinators within Region IV
Alabama Department of Mental Health
01.2021 - 07.2021
Community Transition Housing Specialist/Residential Monitor
Alabama Department of Mental Health
04.2017 - 12.2021
Addictions Counselor {Substance Abuse Residential Inpatient}
Indian Rivers Mental Health
10.2016 - 04.2017
Hope VI Supportive Community Case Manager & Supported Employment Liaison
Tuscaloosa Housing Authority
01.2006 - 03.2014
Therapist & Case Manager Supervisor & Supportive Employment Coordinator
Indian Rivers Mental Health
06.1999 - 12.2005
Home Interventionist
Community Service Programs of West Alabama
10.1998 - 05.1999
Addictions Counselor
Indian Rivers Mental Health Center
02.1994 - 10.1998
Master of Social Work -
The University of Alabama
Master of Science, Counseling -
University of West Alabama
Bachelor of Arts, Sociology -
Stillman College
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