Diane Potter-Earl
Corning,NY
Summary
Dynamic cashier with a proven track record at Rite-Aid Pharmacy, excelling in customer service and cash handling. Recognized for building strong customer relationships and streamlining checkout processes, enhancing efficiency and satisfaction. Known for reliability and attention to detail, contributing to a positive shopping experience and repeat business.
Overview
2026
2026
years of professional experience
Work History
Cashier
Rite-Aid Pharmacy
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
- Facilitated positive shopping experience, greeted customers warmly upon entry.
Cashier
CMOG
10.2020 - Current
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Performed cash, card, and check transactions to complete customer purchases.
- Processed refunds and exchanges in accordance with company policy.
Education
Math/ Business
Regents Diploma - Mathematics
1981
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Cleaning and sanitizing
- Customer service excellence
- Reliability and punctuality
- Payment processing
- Product knowledge
- Refunds and exchanges
- Merchandise restocking
- Cash drawer balancing
- Refund handling
- Attention to detail
- Decision making aptitude
Additional Information
Hugh people person, love kids
Timeline
Cashier - CMOG
10.2020 - Current
Cashier - Rite-Aid Pharmacy
Corning Community College - , Math/ Business
C-pp East High School - Regents Diploma , Mathematics
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