Diane Roberson
4451 Foxfire Crossing,GA
Summary
Dynamic professional with a strong work ethic and integrity, experienced as a Cashier at Publix and an Administrative Assistant at Clayton County Public Schools. Known for delivering exceptional customer service and maintaining confidentiality, while achieving accurate record-keeping and fostering positive relationships to enhance customer loyalty.
Overview
22
22
years of professional experience
Work History
Cashier
Publix
McDonough, GA
09.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
Administrative Assistant
Clayton County Public Schools
Jonesboro, GA
10.2002 - 02.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to parent inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital school attendance information.
- Collaborated on special projects as assigned by leadership.
- Maintained inventory of office supplies and placed orders.
- Used PA system, two-way radio and multi-line phone system.
Education
High School Diploma -
John Mall High School
Walsenburg, CO05-1986
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Reliability and punctuality
Timeline
Cashier
Publix
09.2023 - Current
Administrative Assistant
Clayton County Public Schools
10.2002 - 02.2023
High School Diploma -
John Mall High School