Helen Diane Shaffer
Summary
Focused Document Scanner efficiently operates high-volume scanner equipment to accurately convert printed material into digital images in fast-paced production environment. Maintains smooth flow of operations through different stages of production while quickly adapting to ever-changing procedures and technology. Excels independently and in teams to consistently achieve production goals under tight schedules.
Overview
48
48
years of professional experience
Work History
Cashier/Document Scanner
Diehl Automotive Of Robinson
09.2012 - 10.2023
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Performed cash, card and check transactions to complete customer purchases.
- Processed refunds and exchanges in accordance with company policy.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
Document Scanner
Diehl Automotive Of Robinson
09.2012 - 08.2023
- Checked output images for proper sizing, resolution and proportion requirements to meet quality standards.
- Analyzed documents to produce appropriate shades and best resolution in scanned reproductions.
- Inputted settings onto scanner computer screen by manipulating mouse or typing from keyboard.
- Followed security and privacy policies, standards and guidelines to protect informational assets of company and customers.
- Worked with internal staff to process documents and sent for closing.
- Maintained document archive and file server of approved documents and drawings to provide easy traceability and retrievability.
- Proofread filenames, titles and submittal details to streamline submittal and avoid rejection.
- Scanned, filed and transmitted various documents and adhered to digital filing procedures.
Cashier/Office Associate
Ames Department Stores
06.1975 - 09.2002
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Answered questions about store policies and addressed customer concerns.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Tallied cash drawer at beginning and end of each work shift.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Handled cash with high accuracy and took care to check bills for fraud.
- Learned duties for various positions and provided backup at key times.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Checked personal identifications during alcohol and tobacco sales.
- Set up new sales displays each week with fresh merchandise.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Identified and resolved discrepancies and errors in customer accounts.
Education
Associate of Science - Accounting
Community College of Allegheny County
Pittsburgh, PA05.2007
Skills
- Data Accuracy
- Process Auditing
- Regulatory Compliance
- Compliance Controls
Timeline
Cashier/Document Scanner
Diehl Automotive Of Robinson
09.2012 - 10.2023
Document Scanner
Diehl Automotive Of Robinson
09.2012 - 08.2023
Cashier/Office Associate
Ames Department Stores
06.1975 - 09.2002
Associate of Science - Accounting
Community College of Allegheny County
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