Summary
Work History
Education
Skills
Timeline
Generic

Diane Shields

Lady Lake

Summary

Engaging sales associate with 18 years experience. Looking to continue my devotion in customer service. Awarded the number #1 sales rep in 2019, selling 4 million in diamond and semi-mount sales.

Work History

Sales Associate Team Leader

Signet Jewelers Inc.
  • Answered incoming telephone calls to provide store, products and services information.
  • Helped customers find specific products, answered questions and offered product advice.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Worked with fellow sales team members to achieve group targets.

Sales Associate

Dana Augustine Inc.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Helped customers find specific products, answered questions and offered product advice.
  • Developed trusting relationships with customers by making personal connections and encourage repeat business.
  • Traveled to Retail Stores with million dollar line performed Diamond Shows and Bridal sales which included loose diamonds and semi mounts.

Education

High School Diploma -

Newtown High
Elmhurst, NY

Skills

  • Strong customer service skills interacting with customers
  • Excellent interpersonal skills
  • DCA Certified

Timeline

Sales Associate Team Leader

Signet Jewelers Inc.

Sales Associate

Dana Augustine Inc.

High School Diploma -

Newtown High
Diane Shields