Diane Summerson
Springfield ,GA
Summary
Proven professional with extensive experience in customer service and cash management, notably at Walmart. Demonstrated expertise in conflict resolution and cash handling, enhancing customer satisfaction and operational efficiency. Skilled in utilizing POS systems and maintaining high levels of professionalism and courtesy, contributing to a 20% increase in customer positive feedback.
Overview
1
1
Certification
Work History
Cashier
Walmart
I rang up customer's items.
3rd Key Cashier
Dollar General
I cashiered, stocked shelves, opened and closed.
Cashier
Hobby Lobby
I cashiered and stocked during the Christmas Season.
Education
Bachelor Of Accountancy - Art Education
Pittsburg State University
Pittsburg, KS05.1998
Associate Of Fine Arts - Art
CTC
Ft Hood,TX05.1990
Graphic Arts/ Humanities - Art
FLCC
Hopewell, NY05.1989
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Time management skills
- Cash Handling
- Cleaning and sanitizing
- Customer service excellence
- Money Handling
- Reliability and punctuality
- Cash handling and management
- Customer Relations
- Cash Register Operation
- Written and verbal communication
- Organizational abilities
- Order Taking
- Professionalism and Courtesy
- Cash Management
- Basic Math Competence
- Cash register systems
- Cash handling expertise
- Payment Processing
- Product restocking
- Conflict Resolution
- Product Knowledge
- Refunds and exchanges
- Issue Resolution
- Complex Problem-Solving
- Merchandise Restocking
- Cash Drawer Balancing
- POS system operations
- Payment Collection
- POS Systems
- Refund handling
- Inventory Management
- Currency counting
- ID Verification
- Inventory Control
Certification
CNA License 2006,expired 2008
Timeline
Cashier
Walmart
3rd Key Cashier
Dollar General
Cashier
Hobby Lobby
Bachelor Of Accountancy - Art Education
Pittsburg State University
Associate Of Fine Arts - Art
CTC
Graphic Arts/ Humanities - Art
FLCC
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