Dianelie Blanco
Eagan,MN
Summary
Highly skilled and enthusiastic professional with more than 5 years of experience managing operations in patient-centric medical offices and hospital based care. Successful in building strong relationships with patients, staff and local healthcare partners. Proven problem solver with strong organizational skills and excellent communicator. Successfully oversee human resources, budgeting, supply management and patient services. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
18
18
years of professional experience
Work History
Medical Receptionist
My Medical Clinic
10.2024 - Current
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
- Maintained current and accurate medical records for patients.
- Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
Medical Officer 1
Karl Heusner Memorial Hospital Authority
07.2016 - 12.2022
- Monitored patient progress and adjusted treatments accordingly.
- Enhanced patient satisfaction with thorough assessments, diagnoses, and treatment plans.
- Participated in ongoing professional development opportunities to stay current with advances in medicine and enhance clinical skills.
- Assisted senior physicians and surgeons during assessments, examinations and surgical interventions.
- Facilitated seamless transitions of care for patients by coordinating with physicians, nurses, and other healthcare professionals across various departments.
- Reviewed complex cases alongside colleagues during peer consultations to develop consensus on appropriate courses of action for challenging scenarios.
- Mentored junior medical staff members through hands-on training sessions, reinforcing key concepts and guiding their professional growth.
- Managed emergency medical situations, providing immediate care and stabilizing patients for further treatment.
Medical Officer-Part Time
Belize Family Life Association Clinic
08.2018 - 12.2022
- Monitored patient progress and adjusted treatments accordingly.
- Enhanced patient satisfaction with thorough assessments, diagnoses, and treatment plans.
- Collaborated with interdisciplinary teams to optimize patient care and streamline communication with different medical Institutions.
- Streamlined documentation processes, ensuring accurate, timely, and comprehensive medical records for improved continuity of care.
- Entered and scanned patient history, current medical conditions and medications into National health institute system.
- Facilitated community health screenings, increasing early detection of chronic conditions.
Accountant Assistant
Captain Shark’s Marine Center
10.2006 - 08.2007
- Answered phone calls regarding financial matters such as payments due.
- Documented business expenses and sales.
- Helped prepare month-end, quarterly and year-end closings.
- Used spreadsheets to track data and produce charts.
- Processed payroll accurately and on-time, ensuring employee satisfaction and adherence to labor laws.
- Matched purchase orders with invoices and recorded necessary information.
Education
M.D. - General Physician
Latin American School of Medicine
Ciego de Avila, Cuba07.2014
Associate of Science - Biology And Mathematics
Corozal Junior College
Corozal Town, Belize07.2006
High School Diploma -
Orange Walk Technical High School
Orange Walk Town, Belize. CA05.2004
Skills
- Direct Patient Care
- Patient Health Education
- Surgical Skills
- Emergency Readiness
- Continuous Improvement
- Critical Thinking
- Multidisciplinary team collaboration
CERTIFICATION
- Basic Life Support-( 2021-2023)- American Heart Association
- Advance cardiac life support-(2021-2023)- American Heart Association
- The Fundamental Critical Care Support Course-(2022-2026)- Society of Critical Care Medicine
- The WHO Basic Emergency Care (BEC) Course -(2019)- Baylor College of Medicine/ Texas Children's Hospital
- Emergency Triage Assessment Treatment (2022)- Karl Heusner Memorial Hospital Authority
- Mental Health GAP Action Programme Intervention Guide (mhGAP-IG) -(2022) - Pan American Heath Organization
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Medical Receptionist
My Medical Clinic
10.2024 - Current
Medical Officer-Part Time
Belize Family Life Association Clinic
08.2018 - 12.2022
Medical Officer 1
Karl Heusner Memorial Hospital Authority
07.2016 - 12.2022
Accountant Assistant
Captain Shark’s Marine Center
10.2006 - 08.2007
M.D. - General Physician
Latin American School of Medicine
Associate of Science - Biology And Mathematics
Corozal Junior College
High School Diploma -
Orange Walk Technical High School
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